D'angelo & Sons

Siding
ON L9W 4V5
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87%(22 reviews)
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87%(22 reviews)
99%(355 reviews)
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Siding
D'angelo & Sons
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78%

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Reviews for D'angelo & Sons

Average customer rating:
8 10 (430 reviews)

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Private User
Private User
Private User reviews Hamilton, ON
0/10

Shingles and insulation

Was promised 18" of blown insulation...less than half that was installed.

Was promised 4 vents...only 2 installed.

Was promised 30 baffles...only 13 installed.

Eavestrough filled to the top with garbage left from installation.

Shingles bent into eavestrough instead of clean cut.

Gaps between chimney and roof that weren't there before.

Used old, existing materials around plumbing stacks.

Poor customer service giving lame excuses..."manager is in a meeting", "truck broke down on the way there"

Approximate cost of services:
$0.00
3 of 3 people found this review helpful.
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Company Response

We're sorry to hear that you had an unpleasant experience with our company, because I do not have your name I'm not able to look into your file and see what happened. If you have the time, please do not hesitate to email us at info@dangeloandsons.com or give us a call at (905)387-3000. At D'Angelo and Sons, we want to ensure that our customers are happy and well taken care of, we would love to resolve any issues you've had. We apologize for any inconvenience and again, please do not hesitate to call or email us.

hammer17 in Hamilton
hammer17 in Hamilton
6 reviews Hamilton, ON
9/10

Rush job? Time will tell

We called D'Angelo for a quote as our shingles were curling and we knew we wouldnt make it through a winter/spring. Ian came out to quote on the shingles and new skylights (nice guy, not the best with appointments). The price was exactly what we figured so we went ahead to schedule the job for the following two weeks. Due to heat, the roof job was delayed a few days but then the crew was onsite one morning and it was done - old ripped off, new skylight, shingles, cleaned up - in 5 hours. At first, I was skeptical as to the quick job as it felt rushed but I guess time, and rain, will tell if any corners were cut. When they left, we noticed that the interior of the ceiling where the skylight was replaced was left in bad shape and also, that the old flashing was pulled up and left on the roof line which looked horrible. We had to call the office to find out that the interior area around the skylight wasnt in their scope of work, and also, that someone would be out in a few days to finish the flashing work. I wish we were told about both items ahead of time, instead of having to track them down for answers. We then were contacted by about 4 different people about paying the balance. We dont have cheques so were trying to get a money order in place (which we had about a week later) but we definitely felt pressure to pay up, which I didnt particularly like. Overall, good job...for now.

Approximate cost of services:
$6,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for leaving us this review! Although that does seem like a quick turnaround time, the majority of jobs we do are actually able to be completed in just one day. Unfortunately, our installers are not able to do drywall and interior work, however we do have other contractors that we recommend and can provide to you. We do need to send out a different crew of professional installers for any metal work that is to be done as well, this would include the flashing work you mentioned. We want to apologize that these items were not made more clear to you, it's definitely understandable that those circumstances would have been a cause for concern as the homeowner. Lastly, D'Angelo and Sons would like to apologize if you were made at all uncomfortable when it came time for payment, we would never want to put any pressure on a client that way.

Ken in Hamilton
Ken in Hamilton
2 reviews Hamilton, ON
0/10

Roof and siding

Roofing went okay clean up and customer service was terrible!!!!
Siding job was a complete disaster!!!! Nothing was done right and it took 2 weeks to do the work and another 2 weeks to try and fix it.
When D'Angelos decided they had enough of trying to fix all their mistake that I kept pointing out ( loose siding unfinished trim ) they threatened my family with court if we did not pay!!!!!
We did settle out of court and I had money taken off the bill to pay someone else to finish the job.....When the owner came down to collect his cheque, I asked if he would like to see some of the terrible work that his company had done......I showed him quite a few thing that were sub standard at best...he agreed. but I never felt like he cared that his company did such a poor job.......instead he made up excuses....and said the money off should more than cover the repairs so I should not worry.....All I wanted was a good job.....I personally feel this company can not do good work...and everyone should stay away!!! I have posted some picture on FB under THE CROWN POINT HUB feel free to see some of the work they did on my home!!!!!

Approximate cost of services:
$13,000.00
4 of 4 people found this review helpful.
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Company Response

Hello Ken, it's disappointing to see that we have not been able to rectify your situation even after continued discussions and reimbursements to your account. We definitely agreed with you that the work that was completed was not done to either yours, or D'Angelo and Son's quality standards. We want to assure you that we definitely care about each and every job we work on, and want every customer to have a positive experience with us. We find it extremely unfortunate that we were not able to meet your expectations and sincerely apologize for the issues you encountered.

Sylvia in Willowdale
Sylvia in Willowdale
1 review Milton, ON
9/10

Professional and Prompt

Thank-you for your professionalism; your team was prompt and on time. The crew cleaned up every nail and shingle debris and they worked super hard despite the extreme heat. My e-mails were always responded to in the same day and I was really pleased with everything. Thank-you for such a great job. I have already recommended D'Angelo & Sons to a friend who is in need of a new roof as well !

Approximate cost of services:
$10,000.00
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Company Response

Thank you Sylvia for choosing D'Angelo and Sons and recommending us to your family and friends. Customers such as yourself are a major part of our business and have helped us to grow over the years. There was definitely some trouble with the heat this summer, but it's great to hear that our crew was still able to provide you with a great roof! If you continue to recommend us, why not join our referral program? Take a look at http://www.dangeloandsons.com/rewards-program/

Private User
Private User
Private User reviews Guelph, ON
10/10

Replace Roofing with Architectural Shingles

Had a quote prepared by seven different roofing companies in and near Guelph Ontario to replace our old shingles with 50 year architectural shingles. D'Angelo gave the most comprehensive and professional looking quotation with 15 years installation guarantee and the GAF 50 year limited shingle guarantee. Their quotation included options for extending downspouts into eavestroughs with matching materials and having ridge venting on the main roof instead of mushroom cap type vents. Their quote was competitive and we selected their services. The installation crew was scheduled about 1 1/2 weeks later and they installed the watershield, deck armor, shingles and ridge venting on the main roof with mushroom cap venting on the back roof which was independent of the main roof. Their friendly crew worked efficiently and quickly and had the approx. 2400 square feet of roofing done in just over a day and half. They also added the downspout extensions the following day. I highly recommend their services.

Approximate cost of services:
$7,600.00
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Company Response

Thank you so much for leaving such an outstanding review! At D'Angelo and Sons, nothing is more important to us than keeping our clients happy while providing a professional and quality service. We try to make our entire process as convenient as possible for the client, from the first call to book your appointment to any problems you have even after the roof is done. Thank you again for taking the time to review us and we are so happy to hear that your experience with our company was a positive one.

Roy and Avril Firth in Dundas
Roy and Avril Firth in Dundas
1 review Hamilton, ON
10/10

Re Roofing

Our whole experience with D'Angelo's was a pleasant one, starting with Ian who gave the quote to the crew that did the excellent job. We were particularly impressed with the clean up after the work was completed. We also liked the fact that the dumpster had rubber tyres and didn't leave any marks on our driveway. We wouLd highly recommend this company to anybody...Thanks for a job well done.

Approximate cost of services:
$8,500.00
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Company Response

Hi Roy, thank you for taking the time to leave us a review! It's great to hear that you were happy with our entire process from start to finish! Making sure we leave a clean and safe environment after the job is done is very important to D'Angelo and Sons. Not only does it give us piece of mind that our clients won't be injured by debris or garbage, but it also makes our work look even better when the site is clean! You're welcome for the roof and thank you for allowing us to do the work for you. If you would like to recommend anyone to our company, we have a great referral system. Check it out at http://www.dangeloandsons.com/rewards-program/

Private User
Private User
Private User reviews Oakville, ON
10/10

Roofing project

Great service from this company. They quickly responded to our request for a quote. Jeremy was very helpful in educating us on our choices. The company even provided satellite imagery of our roof, which has a lot of peaks and valleys to provide accurate measurements for our quote. The crew were courteous, kept the property very clean and were finished the project in a day. Highly recommend. They provide warranty for 15 years and the shingles we chose were 50 yr. shingles.

Approximate cost of services:
$11,000.00
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Company Response

Thank you for leaving us a perfect review! We're so happy that you were pleased with the service we provided and the tools we use. Our satellite imagery really helps with those hard to quote roofs! D'Angelo and Sons wants to make sure we provide the best customer service in the business, part of the way we do that is through the warranties you mentioned! Thank you again and if you ever would like to refer someone to our business, please take advantage of our referral program. To learn more, visit us online at http://www.dangeloandsons.com/rewards-program/

Steve in Burlington
Steve in Burlington
2 reviews Hamilton, ON
4/10

quality sales pitch, can't say the same about the craftmanship-sloppy.

Removed and installed new shingles. Replaced some plywood sheathing. New gutters. New gutter guards.

In a nutshell- I don't think that they expected me to get up on the roof, or up into the attic, to check their work. One year later.... The shingle part of the installation is probably the same as anybody else. The gutters leaked at two corner locations. The gutter guards weren't installed properly- were cut to made to fit, and used a lot of end pieces, and installed three difference ways on the three different eavesthroughs. The sheathing replacement is fine but wood scraps and garbage, along with the old roof vents, were left in my attic. Roof nails from the removal of my previous shingles littered the dripline of my house.

I had to call repeatedly to have someone come to take a look at- per the warranty. But a fella did finally show up....when I wasn't home, and never got back to me. I had to call again to find out what was going on and was told that he found no issues. We agreed to have another fella come out when I was home. He agreed that there were some issues- did fix the gutter leaks, did take out the gutter guard ends and put in proper [regular] 8ft lengths.

Would I recommend? No. Are they the best? No. Are they better than most? Probably. Is their warranty great? No, but they do have one so that's better than most. Was the 'fix' up to my standards? No, but it was better than nothing. Is dealing with them easy? Yes, until they find out you're calling about the warranty.

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Steve, D'Angelo and Sons would like to sincerely apologize for the issues you are facing. Please understand that we would never intentionally mislead or take advantage of a client, we encourage our customers to check our work when we are done to ensure they are completely satisfied with the job. Again, I apologize for any initial or repair work that was not up to your standards. If there is anything we can do to rectify this situation, please give us a call at (905)333-8500, we want to make sure all of our customers are satisfied with our work. Thank you for letting us know about the issues you faced, without your input we would not be able to improve our company and prevent situations like this in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about D'angelo & Sons

More than 30 years ago, John D’Angelo started his company out of the back of his truck. To support his growing family, John specialized in aluminum work, and later expanded to include siding installation. With the help of his sons, now fully grown, John has expanded to offer a full ...
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