Cozy World Inc.

After receiving several quotes from HVAC companies, I found Fred to be the most honest of the bunch (he doesn't have that smarmy salesman vibe). When he came to quote on the job, he not only inspected everything that needed to be replaced, but he began to give me options on where to run the gas lines, told me the gauge of pipe he would be using and how he could move the hot water tank to give me more space in my laundry/furnace room. I inquired about going Tankless for the water heater and he told me not to waste my money. In fact, if I purchased my hot water heater from Home Depot I'd save money, be a lot happier and have a better warranty than what he could provide. Fred even called the company that had to remove my old oil tank to explain there was a bit of extra work involved in getting the tank out. Not once did Fred try to up-sell any of his products and assured me that what he would install would last for many years. On the day of installation, Fred and his helper arrived on time and started by putting tarps down throughout the house. He was very mindful not to make a huge mess in spite of the fact that his work space was limited in spots. Fred worked well into the evening to ensure we had heat that night. The next morning, he arrived early, as he said he would, and finished work on installing the AC. My driveway and backyard looked as though the old furnace and AC had thrown up all over it, but when Fred was done, everything was removed and swept up. I have nothing but positive things to say about Fred. He is honest, reliable, hardworking and his workmanship is neat and tidy. The Enbridge inspector even commented on Fred's handiwork. I was so pleased with his work that I asked Fred about putting in a gas fireplace in my basement. He asked me why I wanted one and I told him because it's darn right cold in the basement! He looked around and said he could put two more registers in (there was only one to begin with) and a cold air return. Fred saved me thousands of dollars by doing so and my basement is much warmer for it! My new furnace runs efficiently and my house is warm. I'm looking forward to warmer weather so I can try out the AC. Thanks Fred!