Button's Heating Inc.

The best companies do well in handling
complaints and moments of dispute with the customer. In my experience
unfortunately, Buttons fared very poorly when handling a concern I had over
my A/C being disconnected when they installed a new furnace for me. If you
wish to know more, feel free to send me an email.

I called Button's Heating at 4pm on a Wednesday. It was 35C in the shade and had been for the last two days. My central air had conked out two days ago and we had suffered for two nights.

At 6pm THAT SAME NIGHT a guy from Button's came over and found out it was a failed thermostat, and a half hour later my A/C was back on. He went through the rebates with me and was done in an hour (he joked that the paperwork took longer than the work done, which was true).

Since my furnace is from 1961 (original to the house) and the A/C is from 1988, I've decided to use Button's this fall to replace everything.

They're absolutely fantastic and I would highly recommend them to anyone in Scarborough or the GTA, for that matter.

After two years of trying to get someone (anyone!) to come to my home to give me a quote on upgrading some ductwork on my home, I called Button's on the recommendation of a friend.
I called them Monday, Joe came on Saturday to give me a quote, and the ductwork was installed on Tuesday. I couldn't believe it! Other contractors hadn't even returned my calls. The work crew was polite, efficient and clean. The cost was below what I had anticipated. I will call them as soon as I'm ready to replace my furnace and airconditioning system.

I did brand comparison shopping, Trane was more expensive than the others but I felt I would get better service. Joe was great, he provided choices and even suggested rearranging appliances in laundry room to provide more space. The 3 man crew was skilled & professional, working quickly & efficiently. They were careful not to dirty the house,took shoes off when working upstairs. The new furnace, air conditoner,water heater & duct work were installed in one day. The furnace is very quiet & temperature is now consistent throughout the house.The crew left the place clean moved back the washer & dryer(levelled them too). I am very happy with the installation & have recommended the company to others. Warranty offered was best in industry. Service was second to none.

A Friend recommended the furnace for which Buttons Heating is the distributor. They were professional and did a very good job with the installation.

I was every impressed with the service that I received from Button's. They arrived on time and worked like dogs until the job was done. I will be using them the next time I need furnace or Ac work done.

Did lots of shopping around, including at the Fall Home Show, where I met Pete from Button's. He sounded like he really knew his stuff so I had him come out and give me a quote. He asked WAY more questions about our needs, our existing system, what we wanted etc. than anybody else. I got a great vibe from him about the company, family owned, 30 years of service, etc. His price, on an approximately $5000 job was only a few hundred more than Home Depot for EXACTLY the same system. I am what you could call a picky customer and was fairly convinced HD just wouldn't be quite as careful or conscientious so I went with Button's. They were AWESOME. The 3 man crew of installers arrived (one of them being from the family that owns the company) and worked all day with almost no breaks etc. They were very careful about our floors and walls when bringing in new quipment and taking out the old stuff. Their installation is VERY neat and tidy and they cleaned everything up beautifully. We had one minor issue very early the next morning and called their pager number. We got a call back in less than 15 minutes and two guys arrived to take care of it for us within a couple of hours. VERY happy with all aspects of the company and how they do business. I would ABSOLUTELY recommend this firm to anybody who wants a great experience in what can potentially be a very expensive and overwhelming process. Thank you all very much.

We needed a new furnace and air conditioner. The estimate was done quickly. Booking for the job was also quick. The work was professional and great quality.

You get what you pay for. The folks from Buttons are friendly, prompt and really know what they’re doing (good with my dog too!). Called in the middle of a heat wave for AC work - they were there the next day. Improved my AC efficiency by 50%. Also bought and installed Trane furnace with Buttons. They service that too!

Replaced old furnace, a/c and water heater. Arrived on time, did it all in 1 day with friendly, skilled staff. Left no litter, removed the old units and everything works. Pre-installation visit for quote gave us options, answered all questions. The office staff was a pleasure to deal with - very friendly and helpful.