Burglar Stop

Alarm Systems
Surrey BC V4P 1H5
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Reviews for Burglar Stop

Average customer rating:
9.9 10 (74 reviews)

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Whiterockers in Surrey
Whiterockers in Surrey
2 reviews Surrey, BC
10/10

Home security installation

Great on-site service from Vince and Kyler, very professional and friendly. They helped us learn how to use the system and installed it with a minimum of fuss. Rick's advice on how to tailor our system to our needs and his follow-up call to check if we had any other questions was appreciated.

Approximate cost of services:
$700.00
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Company Response

Thank you for your review. We appreciate hearing how our staff takes great pride in their work. Your home in Surrey will be safe and secure with Burglar Stop. Yours truly, Rick Reimer

Peak Glass
Peak Glass
1 review Langley, BC
10/10

Peak Glass alarm

We called a lot of companies about our alarm system. Some never showed up some wanted crazy setup fees. Burglar stop was the clear choice with there great pricing structure and customer service.

Approximate cost of services:
$30.00
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Company Response

Thank you for your review. We appreciate this from another business owner as we all know how important pricing and customer service is to our companies future. Your business in Langley will be safe and secure with Burglar Stop. Yours truly, Rick Reimer

10/10

Home safety

Vince, the tech installer and his apprentice, Tyler arrived late but, they called ahead that they were delayed to pu materials & equipment. They were polite & respectful in providing information about install WL system plan as well as gaining our confirmation before they proceeded. They worked quickly and cleaned up after themselves. I am quite pleased with my dealing with Burglar Stop from sales, setting appt and to install. Hopefully, everything will work accordingly as they've said.

Approximate cost of services:
$300.00
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Company Response

Thank you for your review. It is very important to our company to educate and keep our customers informed on the entire process of having a security system installed. It is so nice to see this review as it shows that we are delivering as promised to our customers. Your home and family will be safe and secure with Burglar Stop. Yours truly, Rick Reimer

Private User
Private User
Private User reviews Vancouver, BC
10/10

Installation of a home security system

I engaged Burglar Stop just a few days before taking possession of a property. Despite the short notice, it was able to install a temporary security system on the day when the property changed hands, before installing a permanent system over the next 4 months. Rick took pride in doing a professional job, and worked with me to identify the needs and propose solutions. One particularly great suggestion was the use of photocell-controlled LED lighting. His team members, John and Nick, were competent, courteous, helpful and patient. John even checked how my system worked at night, which showed his dedication to his work. Where changed were needed, the entire team always listened and made them readily. Burglar Stop has delivered to me everything which had been agreed.

Approximate cost of services:
$25,000.00
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Company Response

Thank you for your review. It is very nice to see that are customers appreciate our expertise in security and our staffs efforts to achieve the very best results. Your home and family in Vancouver will be safe and secure with Burglar Stop. Yours truly, Rick Reimer

Teresa & Gordon Breakwell in Surrey
Teresa & Gordon Breakwell in Surrey
1 review Surrey, BC
10/10

Home Security System

Very appreciative of their emphasis on keeping our family safe and honesty of what we really need. Rick, Vince, and Tyler were very professional throughout the whole process. THANK YOU!

Approximate cost of services:
$40.00
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Company Response

Thank you for your review Teresa. We work very hard on the design of our security systems. Your home and family will be safe and secure with your new Burglar Stop security system. Yours truly, Rick

Britt in Abbotsford
Britt in Abbotsford
1 review Abbotsford, BC
10/10

Monitoring Service and System Upgrade

Burglar Stop has been great to work with. The owner Rick handled my call and took great care of me. They assessed my system and added a garage door sensor with key fobs so we can arm and disarm the entire system from the car as we come and go. Very convenient and also ensures we do NOT leave our garage door open at night! This upgrade was $400.00 plus tax and well worth it! They will also begin monitoring my system. The cost is $20-25 per month. It is $25 per month if you want free service calls (no service fee, free parts and labor)...IMO worry free service is worth the extra $5.

Approximate cost of services:
$446.25
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Company Response

Thank you for your review Britt. As you know the garage is a very important part of the security system. We have seen many garages burglarized as a result of the door mistakenly left open. Your home and family in Abbotsford will be safe and secure with Burglar Stop. Yours truly, Rick

KL, Langley in Langley
KL, Langley in Langley
1 review Langley, BC
10/10

Upgraded Alarm System

Our alarm system was in need to be updated and we were tired of being treated like just a number in the big pool of customers at our previous provider. After being recommended by a friend, we contacted Burglar Stop and Rick came to our house shortly thereafter. It was great to have such a personalized service with so many options to suit our situation, including alarming the garage door, which we were told by other companies, was almost impossible to do due to frequent false alarms. The installation and changes were done very soon after the initial contact with Rick. Vince and Kyler did a great job installing the new components and changing some parts. They also took the time to explain the new system to us. Overall it was a great experience dealing with Rick, Vince and Kyler, very refreshing and much better than what we were used to from our previous provider.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for your review. We take pride in our work and we always look for ways to improve our customers security systems. We understand the importance of system design and with this in mind we find ways to make things better for our customers. Your home and family will be safe and secure with Burglar Stop. Yours truly, Rick

Gary in Vancouver
Gary in Vancouver
1 review Vancouver, BC
10/10

Alarm update

We needed to update our aging audible alarm system to a modern, monitored system, so we called Rick at Burglar Stop and got a very reasonable quote. Vince and Tyler showed up a couple of days later and did a very thorough and professional job of updating our out-of-date PIR motion sensors to glass break detectors where appropriate, and to a new PIR in an area we wanted to make sure our dog could access when the system is armed. All new keypads and a state-of-the-art control box completed the system, followed by a comprehensive tutorial on how to operate the new technology. Everything works as advertised and we are very pleased with the Burglar Stop installation, which we highly recommend.
Gary /Surrey

Approximate cost of services:
$650.00
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Company Response

Thank you for your review Gary. We understand the importance of using the right technology for our customers situation. We also understand the importance of training our customers on the operation of the security system. Your home and family will be safe and secure with Burglar Stop. Yours truly, Rick

Private User
Private User
Private User reviews Langley, BC
10/10

Home security system installation

After researching for a good reliable company which can install home security system, I sent email to Burglarstop on Saturday in the morning requesting them to contact me ASAP as we wanted to install the system before we leave on vacation a week later. Rick called me early afternoon and in spite of weekend, made an arrangement for Bill, one of the representatives to visit my home on the same day. Bill was very courteous and knowledgeable. He was not pushy at all either and we felt very comfortable to sign a contract. Their service man, Nick came to install the system on Thursday. He was a young hard working and courteous.
Thank you very much Rick, Bill and Nick for the excellent service. We, my wife and I are glad we did home study and choose right company, Burglarstop.

Approximate cost of services:
$260.00
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Company Response

We take pride in our services that we provide and it is so nice to see that this is appreciated. We try our very best to meet our customers requests as soon as possible. Thank you for your review. Your home and family in Langley will be safe and secure with Burglar Stop. Yours truly, Rick

Home Is Where The Heart Is
Home Is Where The Heart Is
6 reviews Port Coquitlam, BC
10/10

Alarm system upgrade.

They are an excellent company; top notch work and professionalism. They listened to my concerns and gave useful and the installer was on time and efficient. I wouldn't hesitate to recommend them. Thanks for everything Dan.

Approximate cost of services:
$530.00
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Company Response

Thank you for your review your home and family in Coquitlam will be safe and secure with Burglar Stop. Rick

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Burglar Stop

Burglar Stop is an established and trusted security company and we have been in business for over 25 years. Burglar Stop professionally installs, services, and monitors security system for homes and businesses. Our service area includes Surrey, Langley, White Rock, Delta, Ladner, Burnaby, Vancouver, New Westminster, Coquitlam Maple Ridge Abbotsford.
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