Brothers Plumbing Ltd

The actual work seems fine. They said more needed to be done which almost doubled the cost and I had 24 hours to decide if I wanted it done. But the worst part was that they made no effort to confine the dust and I have been cleaning dust all through the basement for the past 3 months.

We had a leaking tap handle and reduced hot water pressure (due to a problem with one shut off valve). Invoice indicated "...Install two emergency shut offs under kitchen sink on main floor." In our opinion, this work was not performed - yet that is what we were charged for. Two letters have been sent to Brothers Plumbing requesting resolution of some sort, with no response whatsoever.

Sean answered all our questions patiently and logically. He analysed each issue competently and provided appropriate solutions promptly, keeping us informed at each stage. The office staff were also helpful both via telephone and email.

they charge a lot, and when they screw up do not take responsibility.
fellow burned a hole in cabinet and try to pretend it was nothing

They Are great in emergency, but charge $175 to visit and then quote for work to be done. This may make logical sense but be aware. I would use them again, do good work, and come fast..

Not sure if their prices are high or normal, but just realize work in an emergency cost a lots

I called Brothers Plumbing because I needed some copper plumbing pipe installed in my basement. I chose them because their office was in the neighbourhood. One of their representatives came to give me an estimate on a same-day basis. On the date the work was done, the men arrived on time, did the work efficiently and left the worksite perfectly neat and clean. They were prompt, considerate and respectful and the quality of their work was professional. Their representative followed up with me afterwards to ensure I was satisfied. I appreciated that extra touch.

Kevin came to unblock kitchen drain. After fitting a new clean out
access he snaked 24 feet down to main drain.
Problem partly caused by pipes having insufficient slope so next day he returned and fitted new bottoms to both sinks and lifted the trap etc. up about two inches which gave a good slope to the stack pipe. He was very courteous and clean and left us with instructions how to treat our drain in future to avoid build-up and smells that we had experienced recently. It was quite expensive but considering two visits and extra pipework fitted it was probably in the ballpark.

Honestly, no one wants to spend $12,000 on plumbing and have their entire basement dug up! If I had to experience both, I'm so thankful Brothers were there. They explained everything, were conscious of my budget and made the absolute minimum mess possible given the job. It was back breaking awful work. The crew was courteous, careful of my house and always here on time when they said they would be even completing the job ahead of schedule!

We had Kevin and his helpers come out and did the work we needed done professionaly and timely! I highly recommend them to anyone who is in need of a plumber. They were very professional and did the job to our expectations. Thanks!

Extremely disappointing 3rd experience with this outfit. Phone quote was approx. $360 providing it was an uncomplicated job. Naturally when he got there is became a complicated job which required an additional just under $300. Had to be pre-paid before he would start. Worked for at least an hour and finally put everything back and said he was unable to find clog and there was nothing more he could do. Has agreed to return and snake some more providing we find the clog where ever in the pipes it may be. I thought the plumber was a nice guy, but I'm not sure if I was grossly ripped off or is this where the business is going? Oh yeah, then they try to sell you a membership.

Called Brothers Plumbing to replace a cartridge for a Monen single lever faucet. The tap was dripping so I told them exactly what needed to be done. Repair man was good replac the cartrige and was out of there is 10 min - cost me $367. This company is a rip off. BEWARE!!