Brandom Kitchens and Bath Centre

We asked for and got a superb bathroom from designer Shana. Construction done by Jordan and Ivan was of the highest standard with great attention to detail. Truly beautiful bathroom!

Quotes are outlandish, the new owner is rude and condescending. Some of the design team have not progressed with the new trends and styles. We have done two major renos with them and have found them pushy and ignorant. They require 50% of your total quote upfront which is ridiculous for any contractor to suggest when work hasn't even begun. They try to steer you into products that they get the best deal on but you pay top dollar for. If I hadn't of done my research on products this go around we probably would have been out an extra $10,000! I would not suggest using Brandom..

Under new ownership, the customer service has improved. New owner took time to phone me personally to ensure my satisfaction with repairs. Tje repairs are now complete. Very much appreciated.

Three years ago I would have written a glowing review of Brandom for both their design work and their workmanship. After having some other contractors do work for us I will still give them a great review for design, but not as high for workmanship.

They use the "jack of all trade" installers to go plumbing, flooring, electrical and cabinets and we found out after the fact that although the outside of the project looked great, there were some corners cut that left us with cracking floors (since fixed by Brandom so I'll give them credit for that - amazing how screwing down a proper subfloor makes a difference), no proper venting in plumbing fork, a toilet that was caulked not bolted to the floor - issues we have since paid to have fixed by licensed professionals.

We needed to totally redesign our kitchen to make it accessible for all family members. Jim was out standing with his suggestions, patience and thoughts on the design and materials. Bennett, his installer was extraordinary in his efforts to get things right.

We visited the Brandom showroom and got some great ideas sat down with Jim (designer) and discussed the things we hated about our OLD kitchen - he incorporated all of the things that we wanted to see in our new kitchen and designed any amazing plan for our kitchen, using every bit of space efficiently! Cabinets were ordered arrived on time and they even started a few days earlier than the planned start date - work was fabulous and finished on time! Great Job by Brandom - our kitchen looks like it should be in a magazine!