This company was great! Jessie (the receptionist) was amazing, I love her and Vince was exceptional. I ordered 1400 sq ft of hardwood, had 67 boxes delivered and when looking at it at night, felt it was too dark. Went in the next morning and told Vince we felt the floors were different to the sample, which at that time we believed. He listened to us and just wanted to do what was needed to fix the problem. Never set blame on anyone or anything. Then, when we took the new samples home and this time tested them in our home, we realized that the floors we originally ordered were the same colour as the sample and it was our mistake. We told Vince that the sample was right and we should have taken it home to see it in the first place. Live and learn. Vince changed the whole flooring order and got it delivered the next day. Mind you, we had to pay for a few delivery charges but what other company would have BOTH flooring we liked in stock (1400 sq ft) and be able to deliver it the next day! If you go into this store, ask for VINCE, really he's so understanding and helpful and if you do run into a problem, you know it will be taken care of right.
- Approximate cost of services:
- $9,100.00