Betz Pools

We have been a client for the last 4 years and this season the pool opening was delayed after one issue after another cropped up but happily Betz after being notified about the issues came to the rescue. Marvin Betz, the owner got involved personally and all ended well and now we have a beautiful pool ready for BBQ's for the upcoming weekend. Good company, Great service. Highly recommended.

We hired Betz to install a pool in 2013 and do landscaping as part of the installation. The initial install was very good but the landscaping involved fixing our front steps this work was not good and has to be completely redone. We also had a Badu Jet installed with the pool and it has stopped working - as another reviewer mentioned we are now waiting for someone to come look at it to fix it. Betz seems very good on the initial install but really struggles with maintenance.

We are thrilled with the work that Betz has done in refurbishing our pool and landscaping our yard. Right from our first meeting with Marc Luff through to construction and the finishing touches, it was an almost seamless experience. The quality of the work and the tradespeople involved have been excellent. The final result has truly surpassed our expectations. A special thank you to both Marc and Carol Ann Betz for their attention to everything.

After selling our cottage, we decided to build a paradise in our backyard. The challenge was that we already had a large patio and gardens around the sides of the backyard. In the middle of the backyard was a green space that used to have a large play structure. As we brought in different pool companies, I asked them to turn green (grass) blue in the exact shape.

We met with a few pool companies and this was difficult due to the backyard already being landscaped and the grading of the land. We thought that this was going to be a great challenge until Mark from Betz came by.

He said we can do this and I have an idea that will make it blend into your backyard, so that it will look like it was always there.

After a few more meetings, Mark provided us with the drawing and we were blown away with how he was able to create a unique pool that had the feeling of a spa. Based on this we decided to move forward.

The day they started, we were away on vacation, but they said don't worry about it and enjoy your vacation. There were a few issues that occurred while we were away, but Mark and the rest of Betz took care of everything.

For the most part their trades are very professional and there were a few delays during the process. The original goal was to finish in 4 weeks and it took them 6 weeks to complete.

The final result is beautiful and we have had many friends and family ask us who did our pool. We would highly recommend Betz to anyone.

regards
C McDonnell

Dealing with Betz was a seamless experience from start to finish. No surprises, no hidden costs, no excuses! This was our first "pool build" and these guys made it simple! Thanks a lot!

We just had a pool put in by Betz and we couldn't be more satisfied. They provided more than just a pool - more like a true oasis. We knew we wanted a pool and some sort of outdoor living space and they helped us to develop a vision for how we could maximize family living in our backyard.

We were impressed right from the initial meeting. Marc spent almost 2 hours with me listening to our wish-list and educating me on the various things to consider. It was less of a sales call and more of a true consult. As a result, the final design really represented the ideal space for us - we feel like we're at a resort in our own backyard!

Marc and his team provided excellent guidance on design and material options, even personally taking me to visit other project sites to review options in person. He also took time on a Sunday morning to ensure he was at the house for the final inspection with the local by-law officer.

It was also great to work with a company that could provide a complete solution - not just pool installation but stone work, landscaping, concrete and fencing, etc.

It's been a pleasure dealing with everyone within the Betz organization and their partners - from the design team to the landscapers to the pool technicians, etc. We can't say enough about them! We always had quick responses to our questions and regular updates were provided throughout the project. We HIGHLY recommend Betz!

I used Betz Pools for the hot tub repairs and maintenance for a couple of years for things like fixing the leaks and miscellaneous parts replacement. The work done is solid and the pricing was reasonable. The thing that was very though with them though is scheduling the work and getting the technician on site - they seem to be very busy with some probably bigger (pools?) projects and rarely can provide the date when they can send someone to do the work needed. At one point I also wanted to look into the spa parts refresh (pump, control panel), but it was impossible to get the estimate from them, to the point that I had to give up on this.

Our Betz pool looks fantastic and people regularly ask who we used and we have referred many. Our job was large and it required some patience for sure but at the end of the day we are happy with Betz and the support they have provided even after the job is complete.

This company has been working with us on a few occassions to assist in finding leaks in our pool. They are still working with us to find the leaks in our pool. Hopefully they can find the leaks in our pool.

We love our raised Betz pool with spill over spa and concrete upper and lower deck with surrounding landscaping that was installed Sept. 2012. We have had so many compliments on the work done by Betz. We are happy we choose Betz to take of our back yard getaway. From the time we started working with Mark Luff, we were generally happy with their entire service offering. Seems there is nothing loke a Betz pool!