Better Contracting Services

Roofing
Toronto ON M9W 4P2
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Roofing
Better Contracting Services
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89%

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Reviews for Better Contracting Services

Average customer rating:
8.9 10 (346 reviews)

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Mary Lamb from Toronto
Mary Lamb from Toronto
2 reviews Caledon, ON
10/10

Roof

I couldn’t be more thrilled with Better Contracting. From start to finish they helped me feel comfortable with this large purchase on my home. Charlena kept me up to date on the progress of the job. The work was done effortlessly and the crew was polite and knowledgeable. The work is guaranteed and knowing they are a family owned business for over 25 years. I know they will be around when I need more work done. Thanks very much. Mary Lamb

Approximate cost of services:
$10,000.00
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Shannen from Richmond Hill
Shannen from Richmond Hill
1 review Richmond Hill, ON
10/10

Roof

We had Better Contracting out to do our roof a few weeks ago. Great service from start to finish, they were thorough and friendly. Both my husband and I would recommend them to anyone who needs a new roof. We're very happy with the workmanship.

Approximate cost of services:
$12,000.00
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Dave from Toronto
Dave from Toronto
1 review Etobicoke, ON
10/10

New Roof and Eaves Trough

I hired Better Contracting to install a new roof and eaves trough on my first house. It was not extremely complicated, but it was steep and I wanted to know someone professional would take care of it. We received a couple quotes and found a few were alarmingly low in price that we didn't even consider them. Better Contracting was competitive and their work so far is phenomenal. We would recommend them to everyone who wants professional work.

Approximate cost of services:
$18,000.00
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S.B. from Toronto
S.B. from Toronto
2 reviews Scarborough, ON
1/10

Smartscreen installation

Very poor customer service & scheduling - they do not show up when promised, they rarely return calls and do not respond to email.

I hired better contracting last year to install Smart screen on my eaves, at the time I was told they would complete the job before christmas, they actually showed up to do the work in Feb.

In spring I noticed that even in light rain water poured right over the edge of the eaves (in at least one location), I contacted better contracting and was told I they would schedule a warranty visit - it took approximately 7 weeks of calling and leaving messages before someone actually showed up and adjusted installation. Unfortunately the adjustment did not resolve the issue and I'm back to calling/leaving messages and praying they care enough to come out and fix the problem.

Approximate cost of services:
$780.00
What could this company do to improve their services?
1. If you cannot show up for promised time call the homeowner and let them know 2. Return calls - don't leave customers in limbo 3. Increase # of folks working warranty calls (clearly if it takes 8 weeks to get someone out there is sufficient demand to justify extra staffing.
Any advice to offer fellow homeowners facing a similar project?
Really consider hiring someone else to do the work.
3 of 3 people found this review helpful.
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John MacNamara from Toronto
John MacNamara from Toronto
2 reviews North York, ON
10/10

Roof, soffits, eavestroughs

What I find different about Better Contracting is that they do whatever is necessary to do the job right. Mike Graves gave me a price based on his experience.He could not have foreseen the difficulty encountered in actually doing one part. His guys got on with it and took the time to get it right.
Of course they have professional workers and fine leaders.Aryan led the roofing job and Tony the aluminum work. They did not waste time, they cleaned up after themselves and left a great looking job. They are well organized, they do what they say they will and you can always get an answer to any queries.
Mike explained what needed to be done and referred me to some websites to educate myself about why a cold roof is important. His men took photos of the job highlighting problem areas and photos showing how these problems were addressed. I hope we don"t need their services in this area again, but if I do they are the ones I'll call.

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Allyson from Mississauga
Allyson from Mississauga
1 review Mississauga, ON
10/10

Roof,Eaves and Smart Screen

I called numerous companies, but Better Contracting had the knowledge I was looking for! Thanks to them my house looks awesome! Thank you Murray you were a big help with our choices.

Approximate cost of services:
$14,000.00
1 of 1 people found this review helpful.
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Nicole from Brampton
Nicole from Brampton
1 review Brampton, ON
10/10

Roof

We hired Better Contracting to do work at our house and was amazed at the work. They went above and beyond for us. The knowledge, workmanship and care we won't forget! Thank you to all of the crews of Better Contracting!

Approximate cost of services:
$5,000.00
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V from Orangeville
V from Orangeville
1 review Orangeville, ON
10/10

Roof,eaves

We had our roof and eaves troughs done by Better Contracting and all I can say is Wow! The professionalism starting from the first call to Ashley, meeting Josh, scheduling with Charlena to having Andre and Tony finish the job! Awesome customer care all the way!

Approximate cost of services:
$10,000.00
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Dana Gutman from Thornhill
Dana Gutman from Thornhill
3 reviews York, ON
10/10

roof

A big thank you and your crew for another job well done. Your extra care and consideration to detail is greatly appreciated. Your vigilance in making sure that we are well taken care of and that everything goes smoothly doesn’t go unnoticed. We will continue to use Better Contracting for any needs that we might have and will confidently refer you to anyone we know that may require your services.

Approximate cost of services:
$30,000.00
1 of 1 people found this review helpful.
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Jeff from Caledon
Jeff from Caledon
1 review Bolton, ON
10/10

Roofing

Better Contracting Services came highly recommended by a coworker who had his roof done by them last year. Mike gave a clear estimate and left me feeling confident I had made the right decision to go with his company. Their crew were very organized and did excellent work. My old house never looked better. Thanks guys!

Approximate cost of services:
$12,500.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Better Contracting Services

The Better Contracting Services team, led by Michael and Steven Graves, has provided reliable custom roofing and siding to Greater Toronto Area homes for 28 years. We've established ourselves as professional, detail-oriented roofing and siding contractors covering the entire GTA. Our facility is conveniently located in Etobicoke. Our craftsmanship consistently satisfies our customers.

We strive to maintain the highest standards while exceeding client’s expectations at all levels.

CATEGORIES
Roofing
PRODUCTS
Certainteed,Vic West , IKO, Kaycan, Decra and Velux and Columbia
SERVICES
We offer a wide variety of services from a small leaking roof to a complete roof replacement (flat or Pitched). We also install skylights door, and windows. We specialize in siding as well as all type of metal work.
BRANDS
Better Contracting Services The Smart Screen
SPECIALITIES
residential re-roofing, Soffit, Eaves trough and Fascia
WEBSITE
https://www.bettercontracting.ca/
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
40
PAYMENT METHOD
Visa Mastercard and Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 year workmanship on roofs and 5 years on aluminum
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.