remonve downspoutnand, re-align eavestrough, add eavestrough to addition
I hired Better Contracting to do a new roof for me a number of years ago. Was very please with their service. I hired them again to add eaves troughs to my addition, and to remove the downspout and realign the troughs. They did the work in January and patched the hole where the old downspout was. It leaked. They have been back twice to re-patch. It still leaks - directly over my back door. When I called a third time, we agreed to have section (about 10 feet) be replaced, at a charge to me of $150.00. They said they would do it. No one came. I have left several messages - by phone and E-mail - still no one has come to fix it or even reply to my messages. I get that this is a small job, but I am NOT a satisfied customer. I think a company should stand by its work and fix it promptly when they say they will. We are now headed into June and I still have a leaky eaves trough over my back door.
- Approximate cost of services:
- $1,000.00