Janice in Toronto

I had a horrible experience with another designer, who essentially ripped me off (I lost $5,000). After much searching, I found Bravehart. My house was built in 1918, and had no closets or washroom on the ground floor. I wanted an addition that would give me an entrance that would include ample closet space and a powder room. Laura was fantastic. She was professional, listened to my ideas, worked with me, and provided a design that was elegant and reasonable. Her design replaced the existing 6x15' porch with an addition that included a six-foot wide closet, a small powder room, and a foyer space. The design allowed lots of light into the house, which had previously been dark and gloomy. Sliding French doors could be closed for privacy, and the design also opened up the living and dining rooms into one bright space. I could not be happier with the end result.

I had trouble getting anyone to even come to my house to do an estimate for such a small job, and the prices I was getting were wildly inflated, for what was to be a 2-1/2 day job. Iberia had done the foundation work for an addition to my home, and my contractor recommended them to do the final landscaping. They were terrific. The estimate was reasonable, they had good ideas about how to solve some of the problems with the landscaping, and they worked very hard in the blistering heat of this summer. I had to be patient and wait until they could schedule in the work, but they came as promised and did a great job. They re-laid my interlock walkway, raised the path so it met the stairs, built small retaining walls for the garden areas. The whole thing looks fabulous. I'd hire them again in a heartbeat.

I hired Better Contracting to do a new roof for me a number of years ago. Was very please with their service. I hired them again to add eaves troughs to my addition, and to remove the downspout and realign the troughs. They did the work in January and patched the hole where the old downspout was. It leaked. They have been back twice to re-patch. It still leaks - directly over my back door. When I called a third time, we agreed to have section (about 10 feet) be replaced, at a charge to me of $150.00. They said they would do it. No one came. I have left several messages - by phone and E-mail - still no one has come to fix it or even reply to my messages. I get that this is a small job, but I am NOT a satisfied customer. I think a company should stand by its work and fix it promptly when they say they will. We are now headed into June and I still have a leaky eaves trough over my back door.

Brilliant. Others had told me my stove was not repairable. He replied promptly, showed up and fixed it in no time. Saved me the cost of a new stove! Pleasant, efficient and a pleasure to do business with.

I have had an amazing experience with Oborne Contracting. John Oborne was patient and thorough in explaining the contract details as we planned the project. He was a pleasure to work with, and he helped me with some of the planning decisions I had to make. I loved how detailed the contract was which helped me to make decisions about what to do and not do. The project lasted four months, and I continued to work in the upstairs of my home while the renovation continued downstairs. I had braced myself for a tedious time, but the professionalism of the crew made this as pleasant an experience as one could expect for a renovation. Dean and his crew were fantastic. They were all professional and hard working, attending to details I might not have noticed. Despite the changes in the plans along the way, they finished on time. They also had incredibly high standards – which was a delight compared to my prior experiences with people who worked on my house. Carl worked so hard throughout the project, and always with a light-hearted attitude and patience – even in the cold. Kent helped me with the paint and always had a corny joke to tell which lightened the stress of watching the demolition part of the job. Dean – I want to thank most of all for his kindness, patience and professionalism. He helped me when I had trouble with my architect; he was always patient explaining things and had a profound sense of professionalism in his work. I could not have asked for a better experience and the results are fantastic. I love my new home! I cannot recommend Oborne Contracting highly enough. Thank you to each of you who helped renovate my home.