Belyea Bros Limited

My wife and I bought a new home which is heated by a tankless waterheater. Once winter hit we noticed that the hot air and hot water would spontaneously fail. I had originally called Direct Energy as we were on their monthly plan home care plan but when the guy came, he looked at our unit and said we were not covered (I promptly cancelled our coverage plan). I then called Belyea who was recommended to me (they had originally inspected my radiant floors and water heating system when I bought the house earlier this year. I found them prompt, affordable and expert.

Belyea made arrangements to look at my home the day after I called. No 5 hour window, no 2 week wait. They came the next day! My problem was diagnosed and the part was ordered immediately. I was called a day later and advised the part was in. I made arrangements for them to come back the following week to replace the failing part (it was still working more or less). Unfortunately my part failed over the weekend and we lost all hot air and water. I called Belyea on Sunday, and they made arrangements to come at 9am Monday morning. Again, no 5 hour window. The guy showed up at 8:45 and was done by 9am. He replaced a faulty ignition sensor and explained my system to me. He was knowledgeable and experienced. He explained why the pieces failed and what to expect in the future. Both these visits (diagnosis and repair) cost me only $349 tax in.

I have used this company twice now. Both times I found them extremely knowledgeable. The first time I used this company, I met with DAVID GRAEME who inspected my home and then sat down with me, drew me a diagram explaining how my radiant floor heating system worked and how it needed to be separated from my potable water etc. That visit only cost me about $100 and was so informative, I felt comfortable buying the house from the owner who was an engineer and had installed this high tech water system himself.

I highly recommend Belyea. They are very fairly priced and most importantly, honest, experienced and reliable.