Bruce in Toronto

My wife and I bought a new home which is heated by a tankless waterheater. Once winter hit we noticed that the hot air and hot water would spontaneously fail. I had originally called Direct Energy as we were on their monthly plan home care plan but when the guy came, he looked at our unit and said we were not covered (I promptly cancelled our coverage plan). I then called Belyea who was recommended to me (they had originally inspected my radiant floors and water heating system when I bought the house earlier this year. I found them prompt, affordable and expert. Belyea made arrangements to look at my home the day after I called. No 5 hour window, no 2 week wait. They came the next day! My problem was diagnosed and the part was ordered immediately. I was called a day later and advised the part was in. I made arrangements for them to come back the following week to replace the failing part (it was still working more or less). Unfortunately my part failed over the weekend and we lost all hot air and water. I called Belyea on Sunday, and they made arrangements to come at 9am Monday morning. Again, no 5 hour window. The guy showed up at 8:45 and was done by 9am. He replaced a faulty ignition sensor and explained my system to me. He was knowledgeable and experienced. He explained why the pieces failed and what to expect in the future. Both these visits (diagnosis and repair) cost me only $349 tax in. I have used this company twice now. Both times I found them extremely knowledgeable. The first time I used this company, I met with DAVID GRAEME who inspected my home and then sat down with me, drew me a diagram explaining how my radiant floor heating system worked and how it needed to be separated from my potable water etc. That visit only cost me about $100 and was so informative, I felt comfortable buying the house from the owner who was an engineer and had installed this high tech water system himself. I highly recommend Belyea. They are very fairly priced and most importantly, honest, experienced and reliable.

I bought a home and needed to hire an expert in radiant floor heating, as the home inspection report had concerns about the piping. I was recommended to use Belyea. Glad I did. I met with David Graeme who came to my home, inspected it and gave me ample, easy to understand advice. Apparently, the system installed was an "open system" which was a problem as water from the flooring could find it's way to the potable hot water taps. David explained and recommended a solution (either separate the potable and non potable water via piping, or via a small water heater (boiler) which is designed to do this for you. As a result of their expertise, I was able to negotiate a fix with the seller and now have a good understanding of RAD floors. I would definitely use these guys again. They know what they are doing.

This is the second time, I have hired MM (two different homes). Darby Braun is the owner and both he and his staff are extremely professional, courteous, timely, reliable and competent. I had a terrible nagging basement leak in my old home (which I rent out) which they fixed. I have been water free for two years now. I also had a leak in my home which they fixed. They burrowed under my deck, filled, parged and waterproofed the entire back of my home, did not damage anything and did not overcharge. I could see their progress as they worked and coudl see the good job they did each day (took 4 days to complete). I highly recommend this company.