Lastman's Bad Boy Superstore

A Love Seat and Recliner were purchased, after a couple days the love seat tore at the seam. I took pictures and sent them to Badboy and I had to call back twice to get an update. They said it needed to be picked up by the manufacturer and repaired and will take up to two weeks. We bought the five-year warranty which now they tell us this is a warranty by the manufacturer and they all have different timelines for repair. I asked for a replacement but the manufacturer decides this. Just a note at Badboy all sales are final – no refund and the manufacturer dictates repair policy, I will take my business elsewhere and this will be my last purchase at Badboy.