Exceptional service from the initial call.
The furnace was not firing at all. I placed a service call and had a technician out to the house within an hour or so. He checked everything thoroughly and got things up and running though he advised that our aging furnace was pretty much on it's last legs and it was likely that if the problem persisted it would require replacing some parts. Given the age of the furnace, it didn't seem logical as the parts would be quite costly. We opted to replace the furnace if we encountered further problems. Sure enough, it was a short-lived fix and when the furnace stopped working again the next day I again placed a call and spoke with Josh. He arranged for Denise to come by in no time to evaluate and provide a quote for a new furnace. The installation took place the very next day.
I can't say enough in terms of the service. I've had a maintenance contract for many years with this company and have always been very satisfied. The entire staff are extremely professional, and went above and beyond to evaluate any potential problems that might affect the comfort or safety of my home. Denise is amazingly quick, efficient, knowledgeable and got the job done pronto!
Kudos, highly recommended.
- Approximate cost of services:
- $4,739.00
- Company Response
Thank you for your amazing review! We appreciate such a warm felt review and look forward to future business with you