Hi, I have used Bryston several times over the years. Last year I contracted them to install kitchen flooring (good job), ceramic tile in the foyer/powder room/closet (very good job), and to replace the baseboard/quarter round with higher quality material to match the laminate in the main floor. For the baseboard/quarter round, it took me several attempts (in phone and in person) to get them to make the appt. for the installation. Once they finally came, the installer attempted to complete the job in one day, with improper tools, in spite of the colour of the baseboard not being anywhere near the colour of the existing flooring. In fact, it looked like raw pine boards. I sent pictures of the results to Bryston, asking what could they do for me to fix the problem. Followed up several times and no response. I paid another company to do the job and I am now happy.
I'm very disappointed that Bryston did not attempt to contact me or to make any try to make me happy. I will not be using them again.
- Approximate cost of services:
- $1,500.00