They are really knowledgeable about their paints and are able to point you in the right direction. Great education and explanation about what type of paint to use for different projects. Warm and friendly staff - with a sense of humour. They were able to recommend a painter as well and they did a great job.
Great company and expert employees. They keep detailed records of what they have done for our home and give us reminder calls and check-ins when heating ducts/AC cleaning is due. They always explain things clearly and answer all our questions. Professional service!
Our garage door was not opening and our car was stuck! Brad showed up same day we called! Quick and efficient. He was able to diagnose the problem over the phone - the spring in our garage door needed replacement. He gave us a quick lesson on what to look out for and how to care for our door.
Knew this store has been around for a long time, so decided to call them for help with our old washer as it was frequently burning out during the spin cycle. I don't know a lot about washers, but they were able to help us fix the belt that drives thew washer. I like that this store is independent and family-owned, and the staff obviously know what they are doing. We gave the washer to a friend shortly after as we got a new one, but she still says its been working without a hitch.
When we first moved into our home we were sure we wanted to re-do our master bedroom closet as it had a sparse metal racking system. We saw lots of ads for California Closets so decided to get an estimate. The lady we dealt with was very professional and they come to your house to do free estimates and measurements and sit down with you to draw up a closet plan. We actually decided to wait it out and see if we could fashion a similar closet from Ikea, using the ideas discussed. We were pleasantly surprised to find out that had we gone the Ikea route, we would have purchased pieces that weren't custom built, not to our colour scheme, not guranteed for life, and more expensive! We went with California Closets and could not have been happier. The builders came and the job was finished in one afternoon. We would recommend them to others who want a fabulous closet.
Benjamin Moore Paint, painting supplies
Literally re-painted the whole of our 2000sqft home from ceiling to floor. We heard that this was a great store to go to with expert staff and good quality supplies. We were very pleased with the staff, who were very apporoachable and knowledgable. We got honest answers tailored to our home needs. We were able to choose some custom paint colours and help with choosing our palette. The staff here also taught us how to properly prep our spaces for painting and introduced us to "Frog Tape" which is a realyl great product to keep wall edges from bleeding into one another.
Unfortunately our hot water tank brokedown this spring. Our hot water tank is connected to the heating system in our home, so when the hot water tank broke, we were also without heat. The staff at Flame Heating responded right away, and they are very knowledgable. They are familiar with the combined heating/hot water system that we have and are professional. Unfortunately, the motor that they intially for the system was defective, but the staff acknowledged this and did not charge for a day's worth of labour as this problem was not our fault. They quickly replaced the defective motor and restored the heat and hot water to our home. The staff also showed us how to maintain the new motor by explaining how to regularly oil the machine.
Went to Hillcrest Plumbing in Vancouver to get new sink stoppers for our bathroom, as the old ones had worn out and no longer worked. Even though the sink stoppers were by no means a huge sale, and I'm sure the store would have profited much more from selling sinks and bathtubs, the employee attempted for at least a half hour trying to put together my old stopper (trying to unscrew and fix the spring) before showing me the new stoppers. He didn't have to spend so much time, but he obviously wanted to try to save me a couple bucks rather than sell me something I might not need. I appreciated their great service and would go there again.
