Shaun in Toronto

After our basement was torn out following the Great Summer Flood of 2013, we contracted with Sonoma to rebuild it. We went with Sonoma after getting multiple quotes. Sonoma's was the most competitive and they were able to get started almost immediately. Mike was very easy to work with and all of the trades were responsive and accommodating. They completed the job on budget and on time and we're very pleased with the result. I wouldn't hesitate to recommend Sonoma for any extensive renovation work.

We ordered a fridge over 2 1/2 weeks ago. When we called the day after we placed the order, we were told the fridge would arrive within 2-3 business days. When we called back after several days, it was changed to 5-10 business days. Over a two week period, we repeatedly had to call for updates and the delivery timeline continually moved backwards. Meanwhile, we were without a fridge. We spent more on delivery and take-out than we could have possibly saved by ordering from Canadian Appliance instead of a more established store. After much frustration, we cancelled our order and placed one with Home Depot. Lesson learned - pay a little more because it will save you greatly in the long term.