Amanda in Toronto

After waiting a few months due to rain, we finally got our fence. They removed the old (very ugly) chain link fence, and in two days, even with the biggest storm on one of those days, we got our fence. I returned home from work, and there it was! The team were extremely professional, focused and very pleasant to deal with. Pretema was right there mixing cement, and she was present for the entire project. The price was very fair, and I would definitely recommend this company.

Mr. Rooter answers calls promptly and send someone immediately. Brian was very knowledgeable, and the work gets done promptly. Although the process is very professional and a contract is drawn up immediately, it feels very corporate and impersonal, with prices taken from a chart and completely not negotiable. I had another small job done at the same time, which required another contract each with its own fuel charge of $15, even though they were here already. Unfortunately I had blocked drains last year and paid them $5000 and then again this year (right next to the previous year's work) and spent another $2500) As the fault was under the floor it was too difficult to get another opinion as they would have had to push camera down the drains to determine the problem. I am quite satisfied with the work, but feel it was very expensive. However I have nothing to compare it with. .

I liked the idea of not putting down a deposit first. They came on assigned day. I did not personally see Max from New Steel Roofers, but the workers were very polite, friendly and tidy. They took a few days to complete the job. Our contract had included removal of both chimneys. I kept asking the guy on the ground about this, and he smiled and responded something! When the job was done, and it looked amazing, the chimneys on both sides had not been done. The guys did not understand what a chimney was. When the head roofer came down to the ground, he was very apologetic, and had not seen the contract. They returned 2 days later to complete the job. So make sure you review your contact at start of job. I am extremely pleased with my new roof!