I am not sure if I would be recommending Reliance as I have a complaint and I have yet to hear back from them about it. I have emailed them, sent in a letter and still nothing. My first service call with them was very poor. It was a Saturday and they told me I would get a call from there contractor Hot Sauce within 3 hours. After 3 hours no call. Each time I had to call back they never had my information and I had to wait while they found my info in there system. They said I am sorry the contractor has gone home for the day they will call you before 9am. The bootom line is do not call them on the weekend as there weekend contractors do not get back to you.
- Approximate cost of services:
- $0.00
- Company Response
I'm sorry to hear about the experience Andrea. Can you please email me at rmassingham@reliancecomfort.com regarding whether or not the issue has been addressed and I will be sure to follow up. Thanks in advance. Rich