J&K in Toronto

We needed our eaves and gutters checked and downspout disconnected. Called a few companies and Tony was one who stood out as being responsive he came and assessed what needed to be done. After having several quotes and proposals, Tony was the only one who made suggestions on how to change the downspouts to make it more effective in diverting water from the house. Happy with the aesthetics.

Issue: Leaky bathtub faucet which I attempted to fix and made worse and ended up leaking down to kitchen ceiling. Access was to faucets was restricted and shower tiles needed to be broken. Called company A… they cancelled first appointment, and when they came said it would cost at least 3K and 3 days to fix. Stated the glass around shower needed to be taken out and retiling done by separate companies and would net be included in 3K cost. Called Company B… : said he would call back but never did. Called Company C… : Came and suggested it wasn't a bad leak and I should poke a hole on kitchen ceiling and put a bucket under it! Called several days later to say they were busy and were unable to attend to it. (Didn’t do the bucket thing) Called a couple more independent plumbers and didn’t get a reply. Called Water works schedule an appointment on the weekend. Larry came and saw what was needed and I picked up the parts. Unfortunately when he came back the faucets needed were not readily available at big box stores such as Lowes, HD or Rona. Larry even accompanied me to a specialty store who did not have it in stock. I ended up going to a plumbing specific store a few days later and rescheduled work within a few days in the evening which fitted our schedule. Total hours work was within 4 hours and definitely less than Company A’s suggested cost. Evaluation: Ask for larry Fast and efficient work Cost reasonable Schedule was at our convenience Good follow up as company often called to see how work was going

Paul and Joe: Showed up on time Explained procedure and did the job efficiently. Estimate was spot on (on par with other companies). Overall pleasant experience and would recommend to neighbors, See you in a couple of years.