Mathur in Markham

We purchased 3 Leather Designer sofas with matching ottomans for a total of $7500 from Brandsmart. It was a custom order from Italy so we were promised the delivery within 4 months and were asked to put a deposit of $2000. 4 months came and went and they would not answer our calls and when we went to the store, they told us they didn't know when our order would come because they were having a problem with the delivery. We asked for our money back and to cancel the order, but they would do that. It turns out, that week they were filing for bankrupty so the next time they called, they told us our money and order is gone because they have filed for Bankruptcy and there was nothing we could do. We lost our money and had to go to another store to buy our furniture. THEN, 3 months later, we saw that the store has re-opened under the same name BRANDSMART and is running their business again. But, when we went to ask about our deposit money, they told us they couldn't do anything about it. To all consumers, DO NOT buy from Brandsmart, they are scammers and will not deliver your order. If you must purchase from them, they will ask for money before delivery, so most importantly, do not pay anything up front, tell them they will only receive payment on delivery. But the best option is to buy elsewhere!!!