zainulaali in Toronto

Laura, our sales rep was simply awesome. She was knowledgeable, polite, friendly and yet professional. Laura was simply awesome! She was knowledgeable, polite and yet professional. Very patient in explaining the entire process as well as highlighting the benefits of using Nordik's windows. She responded promptly afterwards by email and telephone to our additional questions and concerns. We felt that she wanted our business and did her best to offer us a reasonable price. Laura's approach and demeanor were key factors in our quick decision to retain Nordik for our window replacement project.

We talked with three different HVAC firms before choosing Dr. HVAC. While they were the most expensive, their presentation package was more professional and much easier to understand. Bruna, the sales representative spent a lot of time with us going through the various options and stressed the importance of proper installation. She also managed to get a price reduction that brought the cost a bit more in line with the other firms. Danny, the installer for both the furnace and hot water tank was very impressive!! He was polite, checked everything twice and very clinical in his overall approach. He cleaned up after and on a final check decided on his own (most others would have left it) to replace a worn intake valve leading to the water tank, a sign of his professional pride. Danny’s work and expertise convinced me that I made the right decision in choosing Dr. HVAC.