sam in Brampton

Vanaik Furniture, my first time to deal with them. I bought Ashley Sofa , love seat and chair. Ordered and they said it will arrive in 10 days. 20 days passed nothing showed up. they called me saying your order is here and they want complete payment before delivery. Went and paid in full on weekend. Order was to be delivered on Monday, week passed nothing came. went back and they said Sofa had broken so we ordered new. I told them had guests coming i need sofa urgently , deliver sofa in fews days or cancel the order. they said order will be delivered. week passed again and nothing showed up. went to store told them want to cancel the order and they said you can't do it. I told them their is thing such as law, you can't deliver as promised refund the money. He told me you will be lucky to get your sofa , forget the money. Extremely rude and don't responsibility. over month now, the delivery guys showed up to deliver they only had loveseat and Sofa. Sofa they left in the garage because they couldn't bring it downstairs. Told them its cold in garage sofa might catch mold, they said call store. 2 weeks later they called and said we have delivery of chair. I was out shopping and told them I would be home in 30 minutes. Rushed to be back, called them and they said we are in Hamilton now and would deliver between 4-6, showed up at night 8:30. The chair is dirty, but can't expect anything from store so didn't bother with them. They say its not their fault people come to them to save tax money. I will never buy from them or any of their other branch. They don't even have any idea if the order has been delivered or no. The customer has to hunt them. horrible horrible service. People spend your hard earned money at different place. these guys don't deserve.