Lynda Rodriguez in Toronto

During the cold of winter we had a clogged main exit line in our home. We hired two different plumbers who came, took our money, but did nothing to fix the situation. In the the middle of the disaster, we found Pavlo, who from the first was our hero! He quickly and efficiently broke ground, fixed the tube, installed an access, and a back water valve to avoid further problems. He also helped us fill in the rebate with the city, so that we saved money. We are really thankful to Pavlo and his team for all their commitment and willingness to work even in the harshest weather conditions and hard problems. The best, most professional, and highest quality plumber we have ever found! No regrets, our money was well spent... !

I am infuriated.!!!! We had Thermo-bilt work on several of our windows and doors in our house, this included a basement door, for all of which we paid around $13,000. Our problems with Thermo-bilt has centred along the basement door that they installed. First, the knob is at the level of the knees, a fact of which we were never informed, when we had them custom build the door. But what is worse is that the door frame, which was also installed by them, is not symmetrical, and thus the door is not easily opened and shut. This means that the door was not well made, nor was it installed correctly by Thermo-bilt. We have tried to reach for someone from Thermo-bilt to bring somebody to fix this egregious problem, but it has been impossible. It was easy to find someone when we owed them money, but it is impossible to find someone in this company to help when problems arise. I have spent so much time trying to get someone from Thermo-bilt to fix the problems that I have given up!!!!! :( I am so tempted to to get into contact with a lawyer to take some legal action!!!!