Renato Daniele in Mississauga

they do not honour their warranty, they do not call back and even when you eventually get them on the phone they promise to come but don't, yes, their price is reasonable but if you ever have problems, you'll have to call someone else

I bought furnace and air conditioning plan from this company and the one time I needed work, it isn't covered ( it's a very long story but I'll try to shorten it ) Fri. 16, of June I had to stay home for half a day service person came and didn't have proper equipment, Sat 17th I was told to stay home, they didn't show, Mon. 19th I was told to stay home, no one showed, Tues. 20th they finally show late and I was told warranty doesn't cover to replace this item, it could be repaired but Reliance says it's too expensive so they won't repair it. Then they try to sell me a new air-conditioner ( they showed for this appointment , early) any how two days later the original service person who didn't have his equipment calls me to ask when he can come and check it. very disorganized, would not reccommend this company to anyone.