Lily Toronto

Absolutely beautiful masonry work!!! The TLP staffs are skillful, thoughtful and artistic in laying stone pattern. Our house make neighbor's heads turn almost every time they walk by. Aside from the gorgeous look, TLP cut no corners in the project (they even corrected the underlying mistake made by the builder before laying the new stones). The finish work is grand as well as strong. Special thanks to Josh, Aaron, Rod and Tyler (if you get these people working on your house, you know it will be done properly!!) We also like to thank David and Barbara, who did their best to accommodate our ideas and needs, made the whole project run smooth and organized.

I appreciated Metalex's quick response to my comment. They took care of the matter right of way. Now that my front entrance doors look and feel as 'completed', I am a happy customer. I would like to think my experience is one of the very few cases that fell through the cracks in Metalex's long good record, and that they do valued their customer's satisfaction highly. ********************************************************************** I have a security front enclosure and back security gate installed late last year. The installation didn't go smoothly. First, the factory got the door measurement wrong, then parts were missing, one thing after another. However, Metalex staffs were wonderful in trying to solve the problems. It took them four trips to finish 98% of the project. I feel bad for them and agreed to pay the full payment, and Metalex agreed to come back to finish the remaining 2% of work on the front entrance. It has been six months now, they didn't show up, didn't return my emails, when I called them, they said it is not their department to schedule the works (whereas before they would yell across and get things done). The doors are very nice, but don't pay up unless the work is totally done!!!!