Geoffrey in Calgary

I thought it was about time to get rid of the Poly B piping in my house. A couple of years ago I had a leak but was very lucky as it was in the only unfinished part of the house, the laundry room that had a drain in the floor two meters from the leak. I called Cjl at that time to repair it and Cody was fast, polite, efficient and clean. So when it came time for the bigger job I gave him a call. The quote he gave me was slightly higher,(that what I ended up paying) but it was also two years old. So I actually expected to pay more money. But when he came around to do the job he said he would still honour the original quote. When the job was complete and he gave me the bill I was pleasantly surprised at the lower price. He told me it was done faster than he thought so I shouldn't have to pay for the time he didn't have to work. Great Job, from an Honest person. Thanks. Geoffrey

In all the years I have had service calls I have never had such an excellent person as I did the other day(Dec 19/2017). Ernesto listened intently to the problem I experienced with my brand new washing machine and looked over the recorded information I had prepared. He then explained why these new machines will "walk" on hard, smooth vinyl floors. Then set up the machine to watch it do just that. He then fixed that problem so he could go on to the next. In a very polite and professional manor he educated me on how the new machines deal with detergents. Also why my initial experience with the wash cycle does not have to happen anymore. Ernesto is a service technician, who also has excellent personal skills and certainly better sales skills than most sales representatives I have come across. It was a pleasure having him in my home. Also the load of laundry he asked me to try out while he was there in a short cycle worked perfectly well in the longer cycle. Thanks.

I sent a message to Cody last week with a few things I needed done at my place. I told him I was not in a hurry so this week would be fine to see me. He got back to me right away to set up an appointment for Patrick to come out Monday at 10:00am which was great for me. I picked up a bathroom faucet that I liked, on sale, at Homedepot over the weekend so it was ready to be installed on Monday. That was the first job and it was taken care of quickly and efficiently. I liked the fact that Patrick took great care in making sure everything was nice and clean. Then it was down to the furnace tune up. That to was taken care of quickly and efficiently. He also made sure my humidifier was working properly and answered my questions I had about that appliance too. I am waiting for a quote to remove the Poly B piping out of my home and I am sure I will have them do that for me when I decide to do it. Very pleased with the service from this company.

After living in my home for nine years it was brought to my attention that my front steps and landing needed a railing to conform with city building codes. I have four steps and anything greater than three must have a railing to protect anyone using them. I was told by a family member in another city to get onto HomeStars.com. They had used them for a number of jobs and were always pleased. I did that typed in "Railings-Calgary" and came up with a few names. The other companies responded quickly, much better than my experience with the internet, but the best was Sundeck Solutions. I emailed them a number of photos of the job I required, they emailed me an estimate within hours. It was more than I was quoted by another company so I would wait until I met with Marc Morisset. The professionalism that was displayed by Marc when he showed up and though-out our conversation made me decide Sundeck Solutions would be the company I would use. I am glad I did. A couple of weeks later the railing was installed by a very nice individual and it looks great. I would highly recommend Sundeck Solutions to anyone needing any of their products.