We used Turnbull Masonry 2 years ago to do some brick repairs to our 135 year old house. When the job was done we did not think it was done as there were still quite a few unsightly crumbling bricks on the walls but we had already paid more than we originally wanted to. When Turnbull Masonry was made aware of the fact that we were not happy, they made a big effort to come back and replace the remaining bricks that we wanted replaced in the first place at no extra charge to us. It is a family run business that cares about their reputation and will make sure that you are a happy customer when they are finished. Thank you Clint, and family.
- Approximate cost of services:
- $20,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you very much for this review Yasmin. It means the world to me that my clients are fully satisfied and happy with our work. After learning about your upset I couldn't sleep until we handled this, now that we have made this right I have been sleeping like a baby. Thank you for your business and it was a pleasure working with you.
-Clint