Reviews

0/10

yesterday the installer from the door company came to install our two new garage doors. when he arrived he told me we would need some wood to do the job right that was not part of the quote,so i went and got $70 buck worth of wood and brought it back,then he told me the trim that came with the door was not wide enough now the wood was up to cover the wood so i would need to paint or have it capped. the guy worked hard all day but in the end said he could not finish the job. This has left us with 2 inoperable doors with gaps all around,also its within 3 feet of the main water supply for the whole house and if that freezes the damage could be in the high tens of thousands. contacted the company and was sent a text the sales guy is going on holiday and another guy will call me. This is A pathetic way to run a business.

Approximate cost of services:
$3,028.00
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8/10

Good product at a very affordable price.excellent sales and install team. I have used this company 3 times now and so have a lot of our friends. We shall be using them again.

Approximate cost of services:
$20,000.00
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Company Response

Thank you for your review Dean and Sarah. We know why you gave us the 8 instead of 10/10. We apoligize for the delay on the service request you had. As you know it was a manufacturers defect and when we originally followed up with them they said the service was complete. Later we found out that it was only partly done and they forgot about it on there end. Thank you for business and your continued support please do not hesitate to contact us if there is absolutely anything else we can help you with.