Dont Ever use service of these guys. They are sweet but worst. I am taking them to court. Anyone can call me , if you also fell into their trap. Dont pay them cash. Take their ids first! Nick 1-604-771-6800 Kiro General Contracting Ltd and crew never used proper material. ( see attached pictures) They used roof repair chemical instead of Waterproofing chemical ( Blueskin membrane) ( see picture attached : Pic-4, Pic-6) They did not used blue color skin sheet on the wall. ( See Pictures) They did not dig 3 ft on each side of the crack on wall ( See picture: Pic-5) They did not used Black membrane sheet on the wall, instead used garbage bag. ( See Picture-1) No Styrofoam was applied on wall. Backfill was not done properly and all mess left without cleaning. They did not apply adhesive properly on the wall as they had very less quantity of adhesive with them. They did not dig up to the weeping tiles and drainage pipe and even did not removed the gravel to fix up the leakage from bottom. ( See Picture-8) They did not cleaned the mud properly with wire brush from the wall before applying the adhesive on the wall.( See Pic-7) After doing the job, they never did the water testing by putting the water hose to check the leakage again. On the crack on Inside wall, they never inject epoxy/ silicon injection, instead put cement on the crack. Even upper side crack is still visible. ( see attached picture Pic-2, Pic-3 ) After doing the job, they even did not filled the land properly and their material coming out from the wall as it did not stick to the wall ( see Picture-1) This company seems not even Licensed as they did not took city’s permission to do the digging work. They gave us 20 years written warranty . As basement leaked again in less than 12 hours and they never did the job again to repait it from outside. Nick 1-604-771-6800
- Approximate cost of services:
- $800.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?