Reviews

10/10

Andrew provides some of the best customer service I have ever encountered. He is extremely polite and responsive to requests. We hired him to replace a sagging/leaking gutter and downspout on one side of our home (about a 30 ft stretch). Even though it was obviously a very busy time of year for them, they were happy to help me out. He matched the existing color and style very well, and did exactly what was requested. The most impressive thing was that he and his partner worked late into the evening, even though it was very cold and the ground was already covered in snow. Excellent workmanship!

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Matt. Thanks so much for your kind words. It's nice to hear my mother raised me well(lol). We were eager to get that gutter looked after for you before winter. And don't worry, we were dressed for the weather and those headlamps made the job quite easy.
Thanks for you offer of hospitality as well. Sorry we couldn't get those minor details looked after this season, but we'll fix them up soon in the spring. Looking forward to seeing you then. Have a safe and happy winter. Thanks again for choosing Eaves Experts Ottawa to handle this little project for you.

10/10

We were in the process of purchasing a home when the inspector alerted us to some moisture problems in the basement. Being a very old home with an foundation with exposed bedrock, it required extensive cleaning to remove mold and years of dust and dirt that could lead to more mold growth. We hired Gabriel to do this work, and he and his team did an exceptional job cleaning up this tough area to work in (the ceilings are low). They HEPA vacuumed the surfaces, scrubbed, and treated everything to prevent future amplification (including wood shelves), and also cleaned our ducts (which were extremely dusty - with older homes there is extra concern with this kind of thing, as house dust is a known mutagen, and old building materials with constituents like lead are probably part of that dust, so we were very happy to get them vacuumed out). It looked like a different basement once the job was done. I will probably hire him again in the future for duct cleaning; he is polite, respectful, and patient, and is happy to answer questions.

Approximate cost of services:
$5,000.00
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Company Response

Hi Matthew, Thank you for your nice review! We are as happy as you are for the great results achieved. We will be more than glad to be considered for any future job.
Regards,
Healthy Home Center