Laurie May in Red Deer

Tenanted main floor suite, the tenants call to say no heat, and they cannot get the thermostat to work. Thermostat says its 16 degrees, and as its December in Edmonton, you know the temperature is going to drop quickly. Furnace is a new install less than 1 year old. I call the installer who agrees to go see first thing the next morning. He checks it out and decides it must be the thermostat which was upgraded by a different company when the AC was installed. I call the AC install team who come late that evening to check the thermostat. They say thermostat tests good, the problem is the furnace. Now Im in a pickle - its day 2 of no heat, the tenants are getting very cold, and the furnace installer and the thermostat installer are playing Hot Potato. Finally, in desperation, I call Family Furnace. I only called them because Mr Google showed me they had great reviews. So I figure - what have I got to lose. The reception was very knowledgable and asked great questions to determine what had already been tried and tested. The tech was respectful and very knowledgeable. He had seen this sort of issue before, so he had some idea what it might be - identified it, fixed it, and was on route to the next issue within an hour! Finally my tenants have heat, and Im able to sleep knowing they are safe and the pipes won't freeze.

10 months since installing the basement flooring and it still looks great! So Aktas Floors was my first (and only) call for bedroom carpet. Selection was amazing, and I found exactly what I was looking for in my tight budget. Underpad & install included in the price. Hugo, Emily and the team got my carpet installed quickly and it looks great! I can highly recommend Aktas for your personal needs or for your rental needs. They have great suggestions and a large variety sure to suit your budget for the project.

Deck Works was hired by the seller of the property that I purchased to bring a large backyard deck up to code in the summer of 2016. After inspection, Jon from Deck Works, advised that the deck needed to be rebuilt. I get a TON of compliments on this deck. Everyone loves it!! It is well built, private and complements the home. Because I was so pleased with Jon's work on the deck, I asked him to also redo the fence on this corner lot. The fence also looks amazing! Jon installed 3 gates for me and used much better quality hardware for the gates than I anticipated. My fence and deck are strong, the jobs were done very quickly, and the fence was on-budget. I'm not sure of the cost/budget for the deck as I was not the one paying for that portion of the job. I'd HIGHLY recommend Deck Works for anyone needing quality work for a reasonable price!

After mould remediation and electrical work was complete a our investment property, there were several dry wall sections requiring patching and mudding. DC Contracting was hired to complete the work. I found the work to be sub-standard. Although my basement suite is older and not level, I believe the patch work could have been done better to smooth out the patches. The quote was to have the work done in 5 days, and after over 2 weeks, my husband finished the job as we couldn't wait any longer. As well, 2 areas that were agreed to be done were "forgotten". Yet I was still charged the full price as quoted. I was promised that various visible cracks and holes would also be patched, but that wasn't done either. Drywall mud and other debris was left everywhere including all over the toilet and the newly installed tub. In my opinion, D.C. Contracting over-promises and under-delivers.

Had 7 new windows installed in my basement suite. Todd, the salesman, was professional and efficient. He was able to expedite my order to keep my required timeline. The installers did a good job with the installation especially since its an older home and nothing was even remotely level. I would recommend Durabuild for budget windows purchase and installation.

John and his team are my electrical "go to" guys for all my edmonton investment properties. In fact, I will not buy a place with consulting John on the electrical first. As a fellow investor, John knows that timely and quality work is essential for rental properties. He is quick to respond to email or text questions. I trust John and his team completely and highly recommend them for all your electrical needs. They'll tell it to you straight, and actively seek ways to maintain the highest standards at reasonable prices.

I bought an investment property in the spring. Several rooms had fairly new laminate, the entrance, kitchen and bath had various different flooring. There were transition pieces that looked hideous in the middle of the hallway and at each room entrance. I met Hugo & Emily at Edmonton's spring home show, and they convinced me to let them have a look and see what they could do on my tight budget. Well! They replaced all the floors with luxury vinyl plank - it looks amazing! So clean and prospective tenants have already said how much they like the floors! Such a great decision! Thank you Hugo and Emily for your advice and getting the job done quickly and in budget!

I bought an investment property in the spring. When it started raining, we noticed that the gutters leaked. Not a little - they leaked a LOT, and there was not water coming down the down spouts. I called 3 companies to requests quotes. The Gutter Doctor responded quickly and kept communication going. Todd was able check out the job, and I fully anticipated that I was going to have to replace all the eaves. He said they just needed cleaning, new down spouts, and a small section replaced. He completed the job within a week and the eaves look GREAT!