After receiving quotes from 3 other vendors, I chose to obtain a quote from Reliable based on their excellent HomeStars Reviews. They offered very competitive rates and I was extremely happy with the installation and the equipment.
At no time during the purchase process did I feel under pressure to purchase. The salesperson was very professional and I also had a chance to talk to the owner which sealed the deal for me.
The installation crew went out of their way to come early allowing my wife to leave on time for work. The work was done very neatly and the premises left clean.
I'm writing this approximately 6 weeks after the installation and have had a good chance to try out all 3 pieces of new equipment. My home is more comfortable now and the temperature is even through out the house including all 3 floors.
I gathered quotes on replacement equipment over 4 - 5 months (I decided to replace my 15 year old equipment before it failed) and found the prices to be much higher than I expected. For Furnace and AC replacement I obtained quotes ranging from $8,000 to $15,000 from reputable installers. In the end, I feel Reliable offered the best value and the best equipment.