Environmental Plumbing

Lance was amazing. He quickly diagnosed shoddy workmanship in a main valve, that had it not been replaced could have resulted in a flooded basement. He was punctual, friendly and extremely professional.

Lance showed up before the estimated arrival time and was very courteous and respectful during his 3 hour visit. Lance not only dealt with the damaged toilet he inspected the other 2 toilets, making an adjustment to one of them. I truly appreciated his expertise as leaks in upstairs toilets could be quite costly.

Lance was terrific.

Starting with reception it was nice to be able to understand.The plumber arrived at expected time. Miguel was very curious and he left the work area clean.
I would call on him again.

Called this company to evaluate a plugged drain but they refused to do the job the way we requested and charged us $350 for 20 minutes work.

The next day the whole basement flooded because their intervention just pushed the block further down the pipe.

To their credit they came on a weekend at no cost to fix the problem, but then convinced my partner they should come back implying that the service we had originally requested would be at no cost as well.

The third visit they charged $350 for the service that we had originally requested that had not been performed and insisted that we needed our whole basement and garden jackhammered out for a mere $24000.00 with an urgency and false confidence we don't trust.

To top it off they had clearly researched us on the internet and tried to make a connection around what they had found out in service of the hard upsell. We found their tactics creepy and are now unnerved that we allowed people like this into our home.

Instead they charged a second $350 for another 20 minutes work to do the o

We contacted Environmental Plumbing to remove a snake tool that got stuck in our kitchen drain. We were told a $79 fee for the assessment would be discounted from the job cost if we were to proceed to get it fixed. We went ahead with the job and it cost us $300 for barely a half hour's work. Way overpriced.

Challenge: replace a broken UNDERMOUNT sink installed at time of home building 20 years ago. Required thorough skill to save the travestine ( like marble) counter top and reinstall a brand new oval sink that comes close to but not perfect size as the old one. Job done in two hours, with patience and delicate attention, and of course thorough knowledge of the plumbing elements. With reassuring interface and assuredness to worried clients. Job done with excellence, within 24 hours of the call to action. We would call this Homestars recommended Plumber anytime for any job of that sort.

I rarely write reviews (almost never) but felt compelled to write one for Environmental Plumbing. Gary and his assistant repaired a kitchen drain pipe that I had had problems with off and on for several years. I had used two different plumbing companies but had recurring leaks after one or two years. After Gary repaired the pipe, I have not had any issues it's been almost four years now. Where other plumbers had basically used plumbers tape, Gary went to the root of the problem the slope of the drain was wrong. He rebuilt the drain, put in a clean out (which is so functional) and snaked to clear the drains. Gary was conscientious and was in a different league from other plumbers I had used. Environmental Plumbing came to mind recently because I had a different plumbing issue to address, but it didn't fall within their scope of work. I am searching for another company to use and hope to find one that provides the same quality of work as Environmental Plumbing.

We found Gary in 2020 and have not looked back. He is very professional, friendly and fair. Gary also knows how to hire excellent people. Miguel came here recently to address a couple of issues. One was relatively easy but the other one required lots of investigating and thinking outside the box. Miguel solved the problem after a lot of sleuthing work. He is a young man who is very mature, professional and skilled. Truly I hope we don't need a plumber anytime soon but if we do, Gary and Miguel are my guys. I highly recommend Environmental Plumbing.

The owner Gary was an absolute pleasure to speak with and was very knowledgeable and informative. As was his colleague Miguel who came by and had our issue sorted out very quickly. Will definitely be using them again in the future and referring them to others.

Miguel was our installer. He was here on time. He was very polite and considerate. The boots came off (and on) whenever he came through the door. He kept us informed of what he was doing and ask our preference whenever it was important. He was knowledgeable about the job and worked steady every minute that he was here. He cleaned up well and told us that if we had any problem to just give them a call and they would deal with it.