Easy transaction. Quick to respond to my questions and requests. Scheduled, arrived and completed job in a timely manner. Was considerate and thorough. Would recommend them to friends and family.
thanks for your business. I hope you had a healthy baby, wishing you the best.
Fedri
Todd was great! Making contact was quick and easy. Kept in contact as scheduling options/times changed. Really liked the option of paying via e-transfer. Thorough and did just what we needed. Would highly recommend.
Thank you for taking the time to write us a review, we really appreciate it ....we are glad to hear the services and process was to your liking, and we were happy to accommodate .....until next time, take care
8.5 months pregnant, prepping for a 3-year-old’s birthday party, and in the middle of basement renos... we needed help! OM responsed to messages quickly. They were very clear with their estimate. Arrived late for the day but did a great job. Overall, pleased.
Hi, Tessa thanks for you rewiew with was a pleasure for us help you and I appologize for the 35 min delay but as you know the traffic it's sometimes complicate .
Thanks
Monica
omprecision
The Mold Guy team was very easy to work with throughout the process. I found some mold between the drywall and baseboards under a window in my basement. They removed the mold quickly and efficiently, diagnosed the issue, and gave me some tips on how to prevent water from entering through the window. UPDATE - June 3 2018 After a heavy rainfall a few days after The Mold Guy came in to remove the mold, water entered through the basement but did not appear to be coming in from the window. I called in several waterproofing companies, and all of them concluded that the water was coming in the basement through a crack in the foundation. I realize that The Mold Guy are not foundation experts, but I was told that they would find the source of water entering the basement. I relied on their experience. I was only going to recaulk the windows based on their recommendations, then close up the walls. I made contact with them to express my displeasure with their findings, and I have not heard back - it's been approximately 2 months. For these reasons, I have changed my rating to a 5/10.
Hi Tess and Darin! The key to mold removal is to get rid of the source of the issue; glad our team could diagnose the cause and help you prevent mold growth in the future! We appreciate the review! Thank you!! - Brittany and The Mold Guy Team!
