Reviews

10/10

Linda and her team are, without exaggeration, the most efficient, responsive, and professional company with whom I have ever worked. Honestly. I can't overstate this. Whatever your expectations are, Linda will exceed them. She not only organized every aspect of this de-cluttering project beforehand, but afterwards she scheduled donation pick ups for us, offered ideas for selling larger items, provided us with the address of the toxic/electronic waste drop-off, and continuously checked in to ensure everything was going smoothly with our game plan for permanent disposal of items no longer needed. She delivered exactly what she promised, when she promised, and with no surprises with the cost. And wow! The results are nothing short of a miracle. I have been battling my husband over that messy garage on and off for years. And it was an embarrassment every time a neighbor passing by could peer inside. Every time my husband would attempt to clean up the garage, mostly things were just moved around and no real progress was made toward long term organization. Our de-cluttering team changed all that with clearly labeled bins in sensible categories. Now everything has a place. Also, our team took EVERYTHING from its current messy location, created meaningful piles, then went through item by item with my husband so he could see the excess "stuff" we had accumulated. And this forced decision-making and facilitated the long-awaited departure of about 75% of the contents of that small space. It saved us so much time outsourcing this overwhelming task! And was worth every single penny. The icing on the cake was when I offered our amazing team a generous tip and they wouldn't accept one penny. It says a lot about their honesty, as well as the inherent pride they take in a job well done. It's not just something they do to make a buck. They care most of all, as Linda does, about ensuring happy clients! So mission accomplished. We are thrilled!!! You will be too :-)

Approximate cost of services:
$1,500.00
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Company Response

Joni, thank you! We pride ourselves in exceeding our client's expectations and so happy to hear you had a great experience with us. We're thankful to have such a wonderful team and above all, wonderful clients such as yourself. All the best with the move and we are always here for any other questions you may have!

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

If you are like me, it can be overwhelming at first- trying to find a company to perform mold remediation Especially if you are like me and knew nothing about mold before you discovered you had some in your home!. All of the companies sound the same on paper because, for the most part, they are all following the same stringent guidelines for mold remediation. The difference is going to be their level of caring about you and your family. And the scope of services they can offer. Will they thoroughly answer all of your questions with confidence? And give you peace of mind? Canada’s Restoration Services knows their stuff. But they understand that mold remediation is THEIR business, not yours. So whenever they have a conversation detailing the work that will be done, they always use language that you or I can understand, but without a hint of condescension. Will they respond quickly should new issues arise? You need a company that moves forward without hesitation-- and without nickel and diming you should something unexpected arise. That's Canada’s Restoration Services. Can they offer you MORE than just mold remediation? In our case, our mold was behind the walls. So we had to have drywall removed. A company who can repair and paint your walls and bring them all back to new saves you the trouble of having to call in MORE companies to do MORE bids. And especially if they offer you pricing that is MORE competitive than outside contractors who ONLY do walls. Before we knew we needed mold remediation, we were just going to seal up the wall we had opened for a leak. The four companies who bid on repairing the wall were all more expensive than Canada’s Restoration Services. Canada’s Restoration Services has a separate reconstruction department that will walk you through what needs to be done to repair any space in which mold remediation required damaging your living space. And the bid is very detailed, so you know the work is being done to the highest of standards. The same holds true should you need new gutters and downspouts. They can address this, as well. Will the company be concerned about *solving* your water issues-- not just putting a band-aid on the problem? Canada’s Restoration Services sent individuals of varying specialties in an effort to locate the source of our water issue. Each person they sent was extraordinarily courteous, knowledgeable, and professional, treating me (and my children) with respect. And they were all really nice guys. Before I chose Canada’s Restoration Services, I had three other companies come in to bid on this job. NONE of the companies offered what Canada’s Restoration Services offered. And with all this, Canada’s Restoration Services STILL came in priced LOWER than their competition. The rep from the company has done everything he can to keep MY costs low, even though HIS costs have risen due to the expanded area of work our basement required. The team who came to do the work in our basement worked very hard and were very thorough. And each day, I would get an update of exactly what had been accomplished--- and any new issues uncovered. I could go on and on but I think I've made my point :-) As you can tell, I highly recommend Canada’s Restoration Services without any hesitation. You will be so pleased with their quality of work and the "one-stop-shop" solution they offer. Again, none of the companies who bid on this job could offer what Canada’s Restoration Services did-- and most of all, their genuine, sincere concern for each and every customer. You will feel like you are their one and only customer when you see the level of attention you receive. And most important of all--- your mold will be GONE! Hooray!

Approximate cost of services:
$15,000.00
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Company Response

Joni and your amazing family,
You took the time to write so many nice things, we feel that you realy learned how we operate and you expressed this with your review.

We were happy to help and you know we will be there for any issue you need in the future.

10/10

Simply put, you will absolutely, positively not find a better moving company than Tender Touch. I interviewed 6 moving companies, chosen based on positive reviews on Homestars and recommendations from friends. From my first meeting with Justin, Tender Touch immediately stood out from the rest. He was on time, professional, knowledgable, intelligent, and confident. He answered all my questions throughly and without sounding too "sales-y". The estimate was crystal clear and fair. And attached to the estimate was a promise that they would not exceed this price by more than 10%, no matter how long the move took them to complete. After choosing Tender Touch, I ordered all my boxes and packing supplies-- which they delivered within a day or two. Justin was so on target with his recommendation that I had only 5 or 6 boxes left after packing a house with over 3000 square feet. I am still amazed by how he was able to be so accurate in estimating what I would need! But no worries--- if I had needed more, they would have delivered more, if I needed less, they would have credited me for the difference. As my move day approached, I exchanged several emails with Justin and, every email was answered promptly. His responsiveness is impossible to surpass! I had packers only for my dining room (crystal and china too fragile for me to pack myself). They, too, were right on time and jovial and hard working and just a pleasure to have in my home. When they finished before the two hour minimum, they began asking me what else they could do and found a bunch of glass shelves and lamps that they packed to save time on moving day. They could have simply slowed down their pace to ensure that one room took them two hours, but, instead, they sought additional work. How refreshing! Then came moving day. Phil was our foreman and he treated me like I was his most valued friend. Honestly! Phil and all the guys wrapped EVERYTHING in blankets and pads. They were careful and efficient and worked harder than any crew I have ever seen! All the while they were singing and joking with one another and genuinely brightening up a day that would have been otherwise quite stressful. Whenever I had a specific request, the answer was always "no problem!". They were incredibly polite and respectful. Truly appreciative of the lunch and dinner we offfered them. Overall a bunch of really GOOD guys. They worked from 9:30am on Monday to 1:30am, the wee hours of Tuesday. I kept waiting for their spirits to drop or for them to get grouchy or slow down. Not a one of them! Kept working. Kept smiling. Got the job done! And when it came time to present me with the bill, true to their word, it was exactly as promised. No surprises. I truly cannot say enough about these guys and this amazing moving company. Phil, Freddy, Mike, Christian, and the entire crew, as well as Justin--- I am so grateful to them for making my move a great experience from start to finish. Choose Tender Touch. Don't even bother interviewing anyone else. It's just a waste of time.

Approximate cost of services:
$4,000.00
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Company Response

WOW!! Joni amazing review. Thank you so very much to taking the time to write so much detail

10/10

Lucky you! Your research is complete! When you choose M3 Design Group for your custom-built shutters, you will be so happy you wasted no time considering those other guys. Other companies may have M3's competitive prices or tell you they use M3's high quality materials. What they don't have is MIKE. He will be attentive to every detail. He will be responsive to your questions. He will be knowledgable and precise and offer suggestions to ensure your complete satisfaction. The end result is a complete transformation of any room treated to his high quality shutters. We have used M3 twice now. We started out with our ensuite. We were so happy with the high quality of his work that, about a year later, we decided to call Mike in to design custom shutters for every room in our house. WOW! It's like a brand new home. I honestly felt like Mike considered MY home to be HIS home and would offer me nothing less than a PERFECT fit and finish. Which is exactly what he delivered. In my dealings with Mike, I came away feeling like he is just a genuinely good guy. He truly appreciated our business and dealt with us fairly at every opportunity. And we are enjoying the benefits of his pride of workmanship every day, in every room. Definitely call M3 Design Group!

Approximate cost of services:
$4,500.00
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10/10

We wanted a mold inspection for a house we are purchasing and Haverkate and Associates were recommended to us by a mold remediation company we had used in the past. At first, I was taken aback by the cost, but after seeing what we received in exchange and the peace of mind it has afforded me, it was worth every penny! (note- we rushed our lab results, so our price was about $200 more than average) Frank does a complete air quality analysis of the home- not only mold, but carbon monoxide, carbon dioxide, VOC's, and more. All of these can be harmful to a family with young children like ours. He uses an infrared camera, moisture meter, air sampling, and a mold-detecting dog. These tools combined with his visual inspection and skillfull analysis result in two reports that are easy to read, simply stated, and visually clear. And his recommendations make sense- without going overboard! Frank personally phoned as soon as the lab results came in so he could give me the good news that my furture home looked good. He also thoroughly answered any questions I had about the results with the patience required when dealing with someone whose background is NOT in air quality like his. I highly recommend Haverkate and Associates! I truly do not believe there is a company out there who can do a better job.

Approximate cost of services:
$1,300.00
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Company Response

Thanks Joni! We wish your family much happiness in your new home!

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

To whom it may concern, I am happy to guide you in your decision as to who to use for your mold remediation and water proofing. If you are like me, it can be overwhelming at first. All of the companies sound the same on paper because, for the most part, they are all following the same stringent guidelines for mold remediation. The difference is going to be their level of caring about you and your family. And the scope of services they can offer. Will they thoroughly answer all of your questions with confidence? And give you peace of mind? Canada Restoration Services knows their stuff. But they understand that mold remediation is THEIR business, not yours. So whenever they have a conversation detailing the work that will be done, they always use language that you or I can understand, but without a hint of condescension. Will they respond quickly should new issues arise? We have learned the hard way that a small mold problem can quickly turn into a fairly significant mold problem. You need a company that moves forward without hesitation-- and without nickel and diming you should something unexpected arise. That's Canada Restoration Services. Can they offer you MORE than just mold remediation? In our case, our mold was behind the walls. So we had to have a good deal of drywall removed. A company who can repair and paint your walls and bring them all back to new saves you the trouble of having to call in MORE companies to do MORE bids. And especially if they offer you pricing that is MORE competitive than outside contractors who ONLY do walls. Before we knew we needed mold remediation, we were just going to seal up the wall we had opened for a leak. The four companies who bid on repairing the wall were all more expensive than Canada Restoration Services. Canada Restoration Services has a separate reconstruction department that will walk you through what needs to be done to repair any space in which mold remediation required damaging your living space. And the bid is very detailed, so you know the work is being done to the highest of standards. The same holds true should you need new gutters and downspouts. They can address this, as well. Will the company be concerned about solving your water issues-- not just putting a band-aid on the problem? Canada Restoration Services has sent numerous individuals of varying specialties in an effort to locate the source of our water issue. Each person they sent was extraordinarily courteous, knowledgeable, and professional. respect. And were all really nice guys. Before I chose Canada Restoration Services, I had three other companies come in to bid on this job. NONE of the companies offered what Canada Restoration Services offered. And with all this, Canada Restoration Services STILL came in priced LOWER than their competition. The Rep from the company has done everything he can to keep MY costs low, even though HIS costs have risen due to the greatly expanded area of work our basement required. The team who came to do the work in our basement worked very hard and were very thorough. And each day, I would get an update of exactly what had been accomplished--- and any new issues uncovered. I could go on and on if I didn't have to go wake up my two-year-old and pick up my other two children from school! As you can tell, I highly recommend Canada Restoration Services without any hesitation. You will be so pleased with their quality of work and the "one-stop-shop" solution they offer. Again, none of the companies who bid on this job could offer what Canada Restoration Services did. And most of all, their genuine, sincere concern for each and every customer. You will feel like you are their one and only customer when you see the level of attention you receive. Joni,

Approximate cost of services:
$19,000.00
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10/10

I can't say enough about how pleased I am with Clarke Basements! We were in panic mode when we discovered cracks throughout our 20-year-old block foundation-- and water seeping in with every rainfall. We had just completed mold remediation. Now it was time to solve the problem so our children would never be exposed to harmful mold again. Ryan and then Don came on separate visits to explain the interior drain system and answer our questions---- LOTS of questions. The idea of installing a drain system around the INSIDE of our basement seemed unorthodox at first. However, the guys at Clarke Basement addressed every concern. Not with a sales pitch or false promises. With facts and photos and logic and complete confidence in the effectiveness of their product. I remember at one point beginning a question with "Now, if water ever does get into the basement in the future..." and Don immediately stopped me and said "It won't." Once we decided to go with Clarke, the work was started right on time. It took four days exactly as promised. Rob and Nole worked tirelessly and Rob is seriously the most cheerful, positive guy you will ever meet! It was a joy to have him in our home. The work was performed in a manner that clearly shows the crew were perfectionists. And best of all--- IT WORKS! That funny smell to which we had grown accustomed in our basement is gone. The moisture is gone. The puddle of water in that one corner will never show its face again. Don even came again, at my request, and met with the contractor rebuilding our basement to ensure that they understood how to preserve the integrity of the system while rebuilding all the walls and re-tiling the perimeter (and while he was here, he made sure my hoses were properly shut off for the winter sub-zero temps upon us. That's just how he is). Clarke Basements gave me peace of mind in a situation that, six months ago, I thought would never be resolved. I am 100% certain that our basement will remain dry. Ok, so stop worrying and stop researching now and just call them!

Approximate cost of services:
$12,000.00
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Company Response

Thank you for the glowing review. You have an amazing historical home with a beautiful great room addition. As with many clients the thought of an inside repair of such a serious problem seemed hard to believe at first. But it works :) As well those magnificent historical trees can live on without damaging there roots. I would also like to thank your mould re mediators for referring us to you. Enjoy your healthy safe basement space.

- Don Clarke

10/10

If you are like me, it can be overwhelming at first to choose a mold remediation company. All of the companies sound the same on paper because, for the most part, they are all following the same stringent guidelines for mold remediation. The difference is going to be their level of caring about you and your family, the immediacy of their response, and the scope of services they can offer. Trust me when I say-- CHOOSE 911 RESTORATION! Questions to ask when choosing a mold remediation company: Will they thoroughly answer all of your questions with confidence? And give you peace of mind? 911 knows their stuff. But they understand that mold remediation is THEIR business, not yours. So whenever they have a conversation detailing the work that will be done, they always use language that you or I can understand, but without a hint of condescension. Will they respond quickly should new issues arise? We learned the hard way that a small mold problem can quickly turn into a fairly significant mold problem. One small corner turned into much, much more! You need a company that moves forward without hesitation-- and without nickel and diming you should something unexpected arise. That's 911. And, in our case, following mold remediation in our basement, our sump pump failed unexpectedly on the rainiest day in June! Our basement was completely flooded, we were panicking, and 911 arrived within 30 minutes of my call to make everything as good as new. They even took care of the insurance claim in a quick and professional manner. Can they offer you MORE than just mold remediation? In our case, our mold was behind the walls. So we had to have a good deal of drywall removed. A company who can repair and paint your walls and bring them all back to new saves you the trouble of having to call in MORE companies to do MORE bids. And especially if they offer you pricing that is MORE competitive than outside contractors who ONLY do walls. The four companies who bid on repairing the wall we had opened for a leak (before we knew we needed mold remediation) were all more expensive than 911. 911 has a separate reconstruction department that will walk you through what needs to be done to repair any space in which mold remediation required damaging your living space. And the bid is very detailed, so you know the work is being done to the highest of standards. The same holds true should you need new eaves troughts and downspouts or basement waterproofing (both of which we needed, too). They can address this, as well, through their relationships with reputable companies. And on this note, I also liked how 911 Restoration didn't just fix the mold and leave. They truly cared about fixing the source of the problem...next question: Will the company be concerned about solving your water issues-- not just putting a band-aid on the problem? 911 has sent numerous individuals of varying specialties in an effort to locate the source of our water issue. Each person they sent was extraordinarily courteous, knowledgeable, and professional. Beyond my expectations. They all talked in a friendly manner with my children and spoke to me with respect. And were all really nice guys. Before I chose 911 Restoration, I had three other companies come in to bid on this job. NONE of the companies offered what 911 offered. And with all this, 911 Restoration STILL came in priced LOWER than their competition. And Darren has done everything he can to keep MY costs low, even though HIS costs have risen due to the greatly expanded area of work our basement required. The team who came to do the work in our basement worked very hard and were very thorough. And each day, I would get an update of exactly what had been accomplished--- and any new issues uncovered. Zach was just great! I highly recommend 911 without any hesitation. You will be so pleased with their quality of work and the "one-stop-shop" solution they offer. Again, none of the companies who bid on this job could offer what 911 did. And most of all, their genuine, sincere concern for each and every customer. You will feel like you are their one and only customer when you see the level of attention you receive.

Approximate cost of services:
$11,000.00
2 of 3 people found this review helpful.
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