Deceitful Marketing -
They send out flyers promoting an "Early Bird" special price. Then they offer a significantly lower price to those who contract them later, i.e. the "Early Bird" special is actually a higher priced option! That alone should be reported to the BBB.
Poor and Incomplete Service -
The work is done at blazing speed and this means they miss many areas - a little extra care would go a long way in ensuring full coverage.
The natural weed control barely works and of course, it's not applied to all the weeds so the overall result is practically useless.
Forget about them eradicating your driveway and patio weeds - only a few get sprayed and it just discolors them slightly (similar to the main weed treatment)!
They have fallen considerably behind schedule due to change in weed control agent I was told. This means they are missing the optimal application timing by applying the last 4 treatments in 6 weeks whereas they would normally be effective over twice as long.
Last but not least, my lawn has never looked so bad. Of course weather has a lot to do with it and this is only the first year I contracted Hometurf, but I bet I would have had as nice a lawn (this year and next) had I done or contracted only minimal fertilizing and aerating.
My advice: don't bother with them - go elsewhere or save your money!
I gave a one rating because they do however provide good customer service when you call them.
