david i.

Jeff took my call in late May, which is obviously a very busy part of the year for pool heater repair. He quickly determined that he wasn't the right person to look after my needs but then went on to give me enormously helpful guidance on who I should call on and what I should be looking for. There was nothing in this call for him, and yet he took his time and treated me as though I were a valued existing client. He wouldn't accept payment for the call. I'll call him the next time something comes up and, if he can do the work, I'll hire him with total confidence in his knowledge and his integrity.

Working with John was a delight. He quickly got a handle on the existing situation and the desired outcome. He was helpful in creating a plan. He communicated his timelines clearly and accurately. He did everything he had promised (plus a few additional tasks that came up during the job). And his billing quite fair. I will not hesitate to call him again, and to recommend him to friends.

From initial estimate through to completion of the job, Danny and his team were on time, responsible, helpful, and trustworthy. Danny's explanation of his approach and materials was clear and unambiguous, and his pricing was so reasonable that I wondered at first if I had misheard the quote! As we moved forward, Danny's response time was amazing whenever I emailed or called in with a question. He went above and beyond the call of duty in helping me understand my options, and in helping me make the right decision regarding the colour of the shingles — which ended up looking exactly as I had hoped they would. When it came time to do the job, every member of the installation team was courteous, careful, professional, and hard-working; no cowboys, no dead weight. And, true to his word, Danny came by to check on the work and to make sure I had no concerns. The job itself went very quickly, and yet it seemed clear that they took no shortcuts, and that they all took pride in doing high-quality work. I could go on and on (and on, and on), but I'll leave it at this: I've never been more comfortable or more pleased with a major home-related purchase, and I wouldn't hesitate for a moment in recommending Danny and his team to my friends and relatives. Five stars are not enough! :)

Steve and his crew have looked after my tree pruning for the last few years, consistently to my complete satisfaction, especially with regards to ensuring my neighbours are left satisfied too — a big concern of mine. A few months ago, I had them take down a fifty foot "weed tree" at the front of my lot. They handled the job without problem, including grinding out the roots thoroughly so that I'll be able to put in a nice size shade tree with no additional digging. The Glenwood folks always do everything they promise, they are always able to provide good advice (with no "upselling"), and they are always ready to look after any little extra tasks I realize I need done while they are here. As a result, I'm always glad I called them.