Reviews

10/10

Simon and his crew were pleasant to work with. The crew came on time and ensured they cleaned up after each day. The transformation of our stairs and pickets was amazing! Thanks guys for a good well done!

Approximate cost of services:
$4,500.00
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First Review

1/10

I contracted this firm to install lights for the holiday season. They came late at night around 8 pm and finished at 12 am! Our house is not that large. they installed lighting to our rooftop and garland around door as well Large wreath above 2nd storey window. We purchased the lights and items from them. Everything seemed ok, but it was late at night to really see how it was installed. The day time showed sloppy workmanship on certain areas. Because it was not secured the light the high winds below some off. I emailed Lynn several times to fix the issue. All I got was we will fix it. Never came or provided a date. I gave up and my husband fixed their mistakes. They honour coming in to install and get money but any issues, you can forget them coming back. Once they take your money say good bye to them. Don't use them

Approximate cost of services:
$700.00
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6/10

I hired this firm to install crown mouldings, headers and beam ceilings in two rooms. The crown moulding and headers were installed perfectly. However problems in taping the drywall beams was an issue. The contractors they sub out did not know how to tape and finish the seams in the beams. Our painters noticed the poor workmanship. We called them to fix the problem. Our painters was on their last day of completing the work, so Elite did not send someone to our home till Monday. When Kamal came he did not come prepared. He asked my parents if we had the material to tape the drywall? Why would you ask us for the materials. He had to go to the store to purchase and finish the job properly. When the painters arrived again to paint on Wed. they noticed again it was not done properly. We were so livid Speaking wih Marino from Elite did not at all apologize for sending unsuitable people in our home. Kamal was more interested in answering his cell to make more businees for himself. Not once did the Sales Rep,, Bill call us or visited our home. All we got was we were demanding and rude comments. We had painters working. The painters had to come back to finish their work. I am not sure why we are demanding. If the job was done properly the first time around, we would not be in this situation. Not once did he try any efforts to come and visit us. Never again would I use them. NEVER FOR THE RUDENSS. our project as delayed because of them. And we are demanding, WOW!!!! customer service is a big thing especially when customers are spending $10,000

Approximate cost of services:
$10,000.00
3 of 3 people found this review helpful.
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10/10

Joe was very professional. He responded to our various emails in a timely manner. Will performed the work and was excellent. He was very thorough when cleaning the air ducts, careful when it came to working throughout our home and courteous when speaking with him. We recommend Dial One to anyone looking for duct cleaning, our home smells so clean!!!See you guys in a few year

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to write this for us..We will make your next cleaning even better then the last.Thank you for the business and trust..Joe

10/10

We replaced our sliding door with a patio door. The doors were custom made to suit our style. The end result was beautiful! Every attention to detail was provided right down to the hardware. Joe and Tony were very professional. The insstallers were great and cleaned up after their work. We will be using Home Decor again to replace other doors and windows.

Approximate cost of services:
$4,200.00
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Company Response

Glad to hear that you are happy with the conversion from your sliding patio door to garden doors. It is our pleasure and we look forward to assisting you with your future projects!

10/10

We recently had six kitchen chairs reupholstered. They look fabulous. Excellent work. Kathy helped us. She is very knowledgeable. She helped us select a fabric that was easy to maintain especially with young children.

Approximate cost of services:
$600.00
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