It took some time, but the problem was fixed. My concern is how difficult it was to get in touch with them - I understand that there was a family emergency at the time and that certainly would explain that, however, a call to let me know that they were not able to keep the appointment and a call back when they said they would call would have gone a long way. I hope this was an "one-of" for this otherwise great company. At the end of the day, my washer is working, a service was provided and the cost was reasonable.
- Approximate cost of services:
- $225.00
- Company Response
Hi Kaire
Thank you very much for your understanding and patience.