Reviews

10/10

I used Buttons a couple of years ago to address a central A/C issue I was having. When I turned it on for the first time this year, it wasn't cold so I called Buttons again. Brandon (not sure of the name) came and found that my interior coil was frozen up and that it would need to thaw out before it could be diagnosed. He wasn't gone 5 minutes (no charge for that visit) before Buttons had called me to set up my follow-up appointment. After getting through a warm couple of days, Jeff came by to fix to diagnose it again. My system was low on refrigerant. He suspected that a nut near the interior coil wasn't put on properly when it was installed (the installation was done by another vendor). Things were tightened up and he says that may solve it but I might be looking at having to get the interior coil replaced as that is the only area where a leak could be detected. No sales pressure or anything like that. However, if the problem isn't resolved, I know who I will be calling to do the work. Thanks!

Approximate cost of services:
$300.00
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Company Response

Hi Ken,
Thanks for the review. We hope we have solved the problem and don't see you again for a while. Our technicians are very honest and never pushy. We are always a phone call away if you need us.
Thanks,
The Button’s Team

10/10

Never fun to turn on your A/C for the first time this year to find that it isn't cooling the house. After doing some checks myself (changing air filter, batteries on thermostat, cleaning outside coil), I suspected that the refrigerant was low. So, after doing some research on companies on Home Stars, I gave these guys a call. I was able to get an appointment for two days later. The service technician Mario came right on time and confirmed that my system was low on refrigerant. He was upfront about potential costs depending on where the leak was found. Fortunately, the leak was at the service valves...so they were tightened and the refrigerant was topped up. Mario explained how these valves could leak and the system can be monitored for the time being to see if that solves the problem (the A/C unit is only six years old). No sales pressure to buy a new unit or anything like that. We will use these guys again for any future A/C needs. Thanks guys!

Approximate cost of services:
$350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Dana and Ken,
Thank you so much for the great review. Mario, along with the rest of the team, is top-notch. We are always up-front and honest. We strive on earning the homeowner's trust through just that...honesty. You will never be subjected to "scare-tactics" when dealing with Button's Heating. We hope your AC gets you through the summer. If not, you know who to call.
Thanks again!!! Team Button's!!!

10/10

We purchased a house in the Durham region and our 1 year Tarion warranty period is coming up. We decided that we should hire a professional home inspector to go over our property to help us outline any items or outstanding issues that we may not have noticed. Let's be honest, this industry is one of the trickiest fields to find someone who is 100% professional and actually knows what they are doing. Since we had success with HomeStars before (for a house painter), we decided to use this site again to find one. Classic Home Inspections appears on the top of the list. People are more prone on the internet to post negative comments about their experiences with contractors and such. Hence, after reviewing a lot of the positive comments that people took the time to write about Brent's services (as well as Brent taking the time to respond to them), we decided to hire him...and we are glad we did. He arrived promptly on time (if not a little early) and went over our house from the roof right to the basement (and everything in between). He allows (and in fact encourages you) to follow him around as he does his work...and I personally learned a lot of things about our home as well as the home builder industry in general (let's just say that certain areas of the GTA have more issues with home builders than others). At the end of the 4 hour inspection (for a 1900 ft sq. home), we were presented with a binder with everything about our home, the Tarion Warranty forms with the issues already noted and filled out....and we received later that evening all the photos (about 100 in all) via email. Brent has earned every review he has received here.....and he has definitely earned ours as well. He will be the one I will recommend to anyone who asks. In fact, just do yourself a favour.....just scroll up and contact him....you won't be disappointed.

Approximate cost of services:
$350.00
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Company Response

Thank you so much for the review and kind words Ken! Wow! What a review! You are so correct, it is so easy to have something negative to say about someone or a company, but people seem reluctant to say something nice. That is why these reviews are so humbling and appreciated. You just simply don't know how much I truly appreciate when people take the time to leave these nice reviews. In regards to your comment on the home inspection field being the "trickiest", I think a better term would be "pathetic", at least that's my thoughts. I mean really, an "unregulated" industry? Better yet, all these home inspectors are running around telling people they are "certified" or "licensed", my next question is by who? There are more organizations in the home inspection industry than you can possibly imagine. Most, if not 99% of them are just some two bit operation just so inspectors can say they are "licensed". Oh well, at least we've got Homestars to sort out the good from the bad! Thanks again Ken, and thank you for choosing Classic Home Inspections!

10/10

We read about Jayson and his team on Home stars and are very THANKFUL that we found them on here. They did an awesome job painting our New home. Jayson - was always quick to respond to my emails and phone calls....and had our whole house painted over a weekend before we moved in. I would recommend this company to anyone who is looking for quality work with Customer Service that beats just about anywhere. Way to go guys! You may hear from us again soon.....when we have money saved for our next project! Smile!

Approximate cost of services:
$4,000.00
2 of 2 people found this review helpful.
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