dananne in Waterloo

Avoid, avoid. First guy shows up in an unmarked vehicle and had no sign of being a service person. Wary from the start. Did a factory reset on my washer because the lid had locked. Told me that it should be fine in 12 hours! Another red flag. He said worst case scenario is that it would need a new motherboard. Well unsurprisingly, it did not work in 12 hours and the invoice states in the notes needs new motherboard. So the $327 reset visit was a joke and he knew it actually needed a new motherboard. This would be at a price exceeding yesterdays bill. I called and she said its all legit and another service call and fix would be additional price. Will be letting BBB know about this operation.