Reviews

1/10

I would not recommend building with Morrison. They were fantastic during the building process but once I took possession, everything changed. It has been over a year and am still waiting for things to get fixed. Had feces in my sink after one trades day. Have constantly been in disagreements with the manager and workers. If I could go back in time, I would not build with Morrison.

Approximate cost of services:
$370,000.00
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Company Response

Thank you for your feedback and we’re sorry you feel this way. Our records show that all warrantable items are completed or scheduled for completion. If there are additional warrantable items that you feel were missed, please contact our warranty department.

1/10

Huntwood installed the cabinets in my new home. Three of the doors were visably different than the rest. Huntwood sent three different managers to my home to convince me that they were the same and were unwilling to change or replace the doors. Extremely disappointed in their product and customer service.

Approximate cost of services:
$0.00
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Company Response

Our customers' satisfaction is extremely important to us. There are many factors when considering color variation in natural wood and light differences especially now with so many sources of light: LED, Incandescent, sun light and shading. Would you please email the details to me so that I can further look into your issue? gdunbar@huntwood.com

10/10

Have had this system for a year, had no problems. Always feel safe at home and when away. A little more expensive than other security systems but worth it 100%.

Approximate cost of services:
$50.00
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Company Response

Thank you for trusting in Liberty to keep you and your family safe. We are proud to do what we do. Thank you for the review!

9/10

The staff have treated me with complete respect. They came to assess my property and gave me a solid explanation of potential areas of break in and the best way to prevent such from happening, and to ensure my safety if anything were to happen. I feel completely safe with this system. The only downside is that liberty is slightly more expensive then other security systems out there.

Approximate cost of services:
$50.00
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Company Response

Thank you for trusting in Liberty to keep you and your family safe in your home! Thank you for the review.

3/10

Thermostat broke in my new home, with temperatures of 37 in the house. Reception was helpful at getting someone to come out, after convincing her that I would not be ok waiting till the following day. The tech who came out was rude and treated me like a child, and did not come prepared with the supplies to fix the issue, despite coming out on after hours wage. This was a horrible experience and in the future I will use a different company, even if that means spending more money.

Approximate cost of services:
$150.00
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3/10

Throughout the process of building my home the staff were incredible, I was over the moon about my experience and didn't understand all the horror stories of builders. But all this changed once I received my keys. It became a challenge to contact anyone, or receive responses. The list of items to be fixed created on my walk through all still remain to be fixed, minus one item, within the 4 months that I have had my house. I had an electrical issue one evening and contacted the warranty ladies and they told me they called the company who would come fix the problem but the shop was closed for the night and I would have to wait until the morning, I called the company myself that evening and someone answered right away, the information I received from the warranty ladies was not true. I could go on, but overall I would not recommend Morrison to anyone. Once they got my money, I was no longer on anyone's radar.

Approximate cost of services:
$370,000.00
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Company Response

Hello, Thank you for sharing your concerns with us. I am sorry that your experience with Morrison Homes has not been positive recently. Customer service is our top priority and we want to make sure all issues have been addressed. If you would like to send an email to socialmedia@morrisonhomes.ca, I would be happy to look into it. I hope we can make this a better experience for you moving forward.