helen in Scarborough

Victor of A-Line Contractors deserves a 10+++rating! On all levels a superior job from start to finish. Victor quickly responded to my repair problem coming the same day of my call to assess the situation being very professional, knowledgeable, helpful and honest. He was thorough in detailing the problem areas of my roof and separating the issues from the big ice jam this winter to other weak spots when the roof was re-done 7 years ago with another company. It all made sense and Victor pointed out the spots that I could see from ground level which reinforced my confidence that he was the person who could resolve the problems. His honesty was also shown when I asked him to check my flat roof and he explained in detail about it's condition but it needn't be done this year but it would be advisable to have it done within a year or so. I will have it done in the spring with Victor. Victor and his assistant, also called Victor, came within days to complete the repair and I really can't say enough how impressed I am with the care, skill and dedication to doing a superior job explaining and showing me all the steps taken such as putting in flashing where there was a gap between shingles abutting the wall, adding new ice barrier shield after removing old shingles around dormer, replacing old caulking with flashing around dormer window, trimming shingles that were not trimmed and will be installing heat coil in eaves to reduce/eliminate future ice jam. His prices are very reasonable and his service is exceptional.

Terry Butler was recommended to me and had done a great job for my neighbor as well as my contractor/carpenter. The 5 year search was over for the right owner and crew to take on what others had called a very difficult roofing job including the removal of three layers of shingles. Terry is very honest and amenable in personality yet clearly a "top notch" professional with many years of experience behind his assessment skills. It quickly became evident that Terry is committed to doing excellent work and getting to know the needs of his clients. Any recommendation he made was backed up with sound reasoning and knowledge; for example in choosing the shingles Terry suggested I consider "architectural" shingles rather than the standard plain type. Terry pointed out that because my roof line was such that much of the roof was visible from the street I might appreciate the more attractive look achieved from architectural shingles. And indeed I have already had compliments from friends on the improved "curb appeal". Terry provided technical information in a way easy to understand and he made it clear that he wanted to be sure all my questions were fully answered. If there was a Total Rating of 1000 rather than 10 I would use it!!! As to the workmen, they were without exception professional, respectful, quiet and very hard working during a very hot and humid 2 days. Even with three layers being removed not a nail was in sight and the clean up was excellent! All this and Terry's quote was on target and lower than I was anticipating; no wonder he is so highly regarded by his previous clients and other professionals like my contractor. I would say that anyone can rest easy with Terry taking on their roofing project.