Reviews

1/10

Our furnace stopped working on Friday night and with no sign of restarting, called BC furnace on Saturday noon and as committed, the technical guy came within a couple of hours. He checked with the error code and said said the ignitor is good and seems gas valve s faulty and needs replacement. He said need to wait till the parts are ordered and left within 30 min without checking anything else. With home getting colder, I checked online and many were indicating to clean flame sensor first up for any such issues which I did on Sunday after referring to YT videos and it started working! I believe any furnace company needs to tell their technicians to do such basic things before replacing parts. Will not call them again or recommend to others.

Approximate cost of services:
$313.00
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10/10

I moved in to our new home in South Surrey 2 months back. All the appliances were MayTag except the dishwasher which was old and not fully functional. We visited a few appliances shop and got the same info and prices as anywhere and decided to have a go at Ben's in North Surrey 0n October 3, 2017. This is a family run business and got a detailed information from the owner - Matt on MayTag and its product lines. It did not took much time for us to finalize the dishwasher and the delivery and install was confirmed for the subsequent week on Oct 10, 2017. The install was smooth and Matt's brother who looks after install took great care not to damage the hardwood flooring as our countertop height was a bit smaller. Checked and made sure everything works well. Will recommend anyone looking for a great sales and support on appliances.

Approximate cost of services:
$920.00
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Company Response

Thanks for your review, that was very thoughtful!

10/10

I was buying in Surrey and luckily was able to get Sean at a short notice for the day we were looking for. Very reasonably priced and was very professional; came on time took his time to inspect very minutes details and every nook and corner from roof to attic to crawl space and exteriors. From the crawl space, he emerged with a good amount of spiders web! During inspection itself he was providing a detailed account of his finding and ensured I understood the details. He pointed out the deficiencies and strongly recommended to have those done at the earliest. Got the detailed report within hours and I raised those matters with the seller and got 5k reduction in price straightaway! Thanks Sean you made sure we are moving into a nice home and knowing fully well that what to take care of immediately. Definitely recommend to anyone across GVA. Anyone buying a home should invest a fraction of the cost to have inspection done with quality inspectors like Sean Moss.

Approximate cost of services:
$630.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Ajith, thank you for taking the time to share your comments here on HomeStars. Whenever I conduct an inspection, I look at the home as though I am the buyer. This way, I am sure to see as much as I can to provide my clients with as much info as possible. It is especially rewarding when my clients post their experience of my work, much appreciated! Sean

10/10

We had a multi-stemmed tree in our townhouse complex in Surrey which was cut and removed by A1 tricraft last week. We had got the permit from Surrey and they were very efficient, punctual and did all the clean up and removal in just 2 hrs. The quote was just half of the next best we received. The only downside is, they dont respond fast to emails, but better to call or text the chief - Andrew. Will definitely recommend to anyone

Approximate cost of services:
$700.00
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