Came on time but technitian lacked basic knowledge
Our furnace stopped working on Friday night and with no sign of restarting, called BC furnace on Saturday noon and as committed, the technical guy came within a couple of hours. He checked with the error code and said said the ignitor is good and seems gas valve s faulty and needs replacement. He said need to wait till the parts are ordered and left within 30 min without checking anything else. With home getting colder, I checked online and many were indicating to clean flame sensor first up for any such issues which I did on Sunday after referring to YT videos and it started working! I believe any furnace company needs to tell their technicians to do such basic things before replacing parts. Will not call them again or recommend to others.
- Approximate cost of services:
- $313.00