I hired Allkyn Kitchens in Sept., 2015 to renovate my kitchen and chose Miralis cabinets and Cambria countertops. I specifically wanted Magic Corner due to severe back problem & limited bending ability. When cabinets were installed I noticed that Farouk had changed the size of the cabinets, made doors too small for Magic Corner without my knowledge. He had installed LeManse which I had to bend and pull out & was useless. The microwave space was uneven and too tight, cutting in sink base cabinets were huge and irregular. He installed poor quality Castle Bay sink & faucet. Sink was stained, had several scratches & faucet was dented. His installer damaged new kitchen floor & part of dinning room extensively. Farouk failed to do correct measurements, discuss the changes, supervise installation of cabinets, countertop, failed to inspect sink & faucet, he told me they are made at same factory as Blanco. Farouk also failed to provide a receipt for payment which would cover warranty for cabinets, countertop, sink & faucet. When I asked Farouk to take care of deficiencies & floor damages, he took off & not responding to my calls & emails. He has made me to file a lawsuit against Allkyn Kitchens & him with small claims court.
- Approximate cost of services:
- $23,000.00
- Company Response
We are in full disagreement with regards to the allegations made by Shirin and have all relevant evidence to that fact. The allegations are false and do not have anything to do with the work completed by Allkyn Kitchens. We are currently pursuing this further in small claims court and we will respond in detail pending its outcome. Allkyn Kitchens takes pride in the work we do and holds the highest integrity with our customers. As future customers, we ask that you meet with us and let us show you what we can do for you, and then judge accordingly.
**We are pleased to inform that Allkyn Kitchens was successful in winning the court case described above. The judge ruled in our favour upon hearing both the claimant and defendant, and came to the conclusion that the claimant had no basis for her case. The judge further indicated that Allkyn kitchens had been fair and honest in the way we approached the client, and took steps that were "above and beyond" than what was required by Allkyn Kitchens. We are pleased that the court ruled in our favour as Allkyn Kitchens prides itself on customer service, and also takes pride in the work we do and the way we conduct ourselves and our business.