We are a company that listens to our customers wants and desires and we strive to deliver the look or vision that they are trying to achieve.
In this case we did our best to explain that we would be providing a set of double doors with a fixed door (with full doorlite) on either side. We also provided drawings that clearly depicted this configuration.
Our installation crews are constantly receiving accolades for their workmanship and attention to detail. All parts of the home, where an installation is taking place, are properly tarped. If we are responsible for damage we will always make it right.
Occasionally during an installation we will find inconsistencies in wall construction. Although we do our best to measure accurately this inconsistency may appear to be a miscalculation on our part. We do take responsibility when this occurs.
We do consider ourselves accountable and we do take reviews such as this one very seriously. We are a family based business growing our business one customer at a time.