Reviews

10/10

Davin is like a ninja: work is flawless, perfect, not a drop of dust left behind even though my house is a dusty, hurricane-like construction zone right now -- I think he left it cleaner then before he came. Davin KNOWS his stuff. Davin is MR. SAFETY!! Safety is a MUST because lives are at stake. I am shocked at how screwed over we were from previous electrical work and I could almost vomit at how shoddy the workmanship was. Well, because of this little job we had Davin do, we are now going to get him to come back and do a major overhaul because he has gained my confidence. First, I have to deal with the attic insulation situation, then I will not hesitate to have Davin back asap. I will sleep better at night knowing he was here. He is super conscientious and a brainiac to boot. Very smart man. I have thoroughly lost my trust in the Trades -- since I have been given defective smoke detectors, etc that we paid a lot of money to have installed -- and they weren't even "installed" by previous people we hired and we were given old, out of date ones. A lot of shoddy electrical work done that we also paid dearly for by trusting the previous homeowner. I am sick about it. We were totally screwed over. However, Davin IS one of the rare, trustworthy fellows out there. Thank you Davin! Looking forward to having you back.

Approximate cost of services:
$800.00
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Company Response

Thank-you for this great review Jewel. We are pleased that Davin left his area clean and he was able to make sure everything was safe and sound.

10/10

Excellent customer service and I mean EXCELLENT!! I gave them quite a run around and they responded in a timely manner and with great class, generosity and knowledge. I bought a large amount of plants this year and only a few were on the small side, but because these guys go above and beyond the call of duty, and all the plants are vigorous and super healthy, I can handle having a couple smaller plants in return. I have a major Garden Centre about 5 minutes from my house -- their plants are WAaaaayy overpriced and the service is nothing special. Treat yourselves to Calgary Plants.com and see what old fashioned customer service and excellence in products is meant to be! Thank you Rick at CalgaryPlants!

Approximate cost of services:
$700.00
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5/10

I was initially angry because I feel he cheaped out on tint and left a big mess for me to clean up with the overflow of cement damaging our back yard to present day. However, a few months have passed and with our having the sidewalk replaced to improve drainage, now I can see that he did a wonderful job regardless of the other issues. We have had a large amount of snow and the drainage from the melt has been impeccable, perfect actually. The sidewalk has been done excellently in terms of construction and you had better make sure it is the color you want, because you will be stuck with the sidewalk for a hundred years -- that is how solid the work is.

Approximate cost of services:
$8,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Jewel, I am very disappointed that you didn't speak directly with me prior to posting this review. In fact, you were present throughout the project and told me on many occasions that you were very pleased with the work we were doing. I have been extremely busy this year, which would indicate my pricing is competitive.

I only use quality concrete from Inland, and have the concrete delivery receipt which clearly shows that charcoal tint was added to the concrete. Exposed aggregate concrete is a natural material and, as such, it is subject to a number of factors. I have poured a number of charcoal exposed aggregate projects and as you can see from my reviews, my customers are very happy. The huge cement mess you refer to in your backyard is not concrete, it is mud that pools there due to the low elevation.

In addition, I rebuilt your back gate and fixed the back fence, adjusted and re-fitted the front gate, and added an additional strip of concrete along the side of the house - none of which I charged you for. Ultimately, the fact that your husband paid the invoice in full, thanked me for a beautiful result, and apologized for your behaviour, leads me to believe that there may be other issues at play here.
Orazio

10/10

William and MondernPur air is the only company I trust to clean the vents right. If they do it for the children's hospital, they are good enough for me. My house goes from smelling like "old dog" to fresh and clean -- you will notice the difference right away. I love WIlliam, he is very thorough and conscientious getting every nook and cranny. He spent well over his allotted time here to get the job done right. We have pets and extreme allergies and couldn't survive without ModernPurair. I highly recommend the sanitzer in the vents and furnace as well to kill all the germs!! Well done. Thank you William, you are a real treasure with a super amazing work ethic!! Well done!!

Approximate cost of services:
$374.00
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Company Response

Thanks so much for your kind words Jewel! We're glad you're enjoying breathing clean PURAIR!