Reviews

10/10

Pat was friendly and informative when he came to replace the furnace humidifier. He explained what he was doing, and why the new model would save me money in the long run. He explained why changing the thermostat is important in different winter temperatures. He also offers humidifier filters at a fraction of the price. I would recommend Pat to anyone who needed help with their furnace. He was also affordable, compared to other companies, which was appreciated when one is on a strict budget!

Approximate cost of services:
$570.00
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Company Response

Tammy it sounds like you made the right choice with Polar Flash Energy. We appreciate you sharing your experiences with everyone. Polar Flash Energy strives to be the Industry leader in customer care, you can count on us.

8/10

Friendly staff, however the end price more than doubled the groupon I paid for. You will be charged for both having a furnace and another price for having a high efficiency furnace.

Approximate cost of services:
$140.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your Feedback Tammy! We do try to make it as clear as possible that there are extra charges for High-efficiency furnaces, furnaces with central AC, and boiler style furnaces because it's a different process for cleaning. We apologize for the any miscommunications that may have occurred.